"Ive been a HobbyPartz customer for quite awhile (2yrs+) and have never had an issue with the parts, mainly electronics, motors, batteries, etc. My latest purchase was a Thunder AC6 charger (it arrived in just 4 days!), for the price, you simply CAN NOT beat it... Im very impressed (always am)! I recommend HobbyPartz and there sister companies, NitroRCX, Xheli and Nitro Planes to all of my fellow hobbyists. HobbyPartz will always be the first site I look to for any of my purchases! I also like that they are active in forums and social networks. Always easy to talk them if you have a question. "

"BEWARE, HobbyPartz seems to only post high review ratings...
I've submitted low rating reviews before on items that i purchased from them,and they don't post them..

If you look at the reviews on products they sell,you can see for yourself. WHAT A JOKE!!!!"

"Great deals great parts! I've made several orders from hobbypartz over the past year. never had a issue and continue to do business with them!! make sure to join the fanpage to win some free stuff!!"

"Overall this website is nice in that it has way faster shipping than Hobby-king (and free if your order is over $50), with inexpensive parts... The quality is so-so (good for the most part); but, it has less variety than HK. They don't always have specs listed, and I've heard they're return policy is not so good, but have not confirmed this because I have not taken anything back so far."

"I think hobbypartz is the best,,have been ordering from them for a couple of years,,prices are the best, shipping fast,,only had one deffective part and they replaced super fast,,"

"International (Non USA) Buyers beware! This site will take your money and then wait 4 days before requesting copies of your CC and Drivers License, before they will send your Item! If they are going to go through all that Security stuff then the Buyer should be advised about it at Checkout, and not 4 days after payment is taken out of the Buyers Credit Card.

Just an Update- They did refund my Credit Card quickly once the Order was cancelled by me, so their Customer Service is OK."

"The first part of order came very quikly with the exseption of one item. I have been trying to get answers on the missing item for two weeks via "live chat" and phone. I'm missing one FlySky FS-GT3B Digital Receiver. The item is only worth $35 but the extra receivers I did receive are useless without the controller and time is running out for me to get things together before x-mass. The Toll free number does not work and the other number is mission impossible. Contact through "Live Chat" is a waste of time. This was an easy fix but I'm not willing to waste anymore time on this. Feel stupid for not checking Hobbypartz customer’s reviews prior to making the order. Hope this helps someone else from making the same mistake.
"

"Had no problems on order of a CT6B tx/rx, batteries, AC6 charger, and misc parts. Low prices and fast shipping, didn't have to deal with customer support."

"I liked using this site for two main reasons; Price and speed of shipping. My order arrived 1 day early. Everything works great so far and i'm happy I paid a quarter of the price compared to my lhs. I will order from them in the future!"

"AVOID THIS PLACE! Sent wrong item ($72 lower value). Won't refund. Customer service horrible. Online chat a waste of time. No supervisors available to resolve issues. "

"Purchased a flysky GT3B transmitter and receiver and had zero problems. Ordered Sunday, received confirmation minutes later and on Monday part shipped with ups tracking number. Free shipping from CA to IL took 4 business days which is normal. Only merchant I could fine in the US that had this item priced this good out the door. I would buy here again with no reservations (as long as the part is in stock). The reviews on this site scared me but I had zero problems. "

"This company has a lot to learn about customer relations. I was banned from purchasing from them because I returned one defective product. A customer service rep claimed I had "excessive returns." I subsequently got the problem resolved after complaining to a couple forums and contacting a different customer service rep who was a bit more competent than the first. Hopefully it was an isolated incident, but I find the fact that this even happened somewhat disturbing. "

"Buyer Beware! They've got great prices and a lot of products but _horrible_ service.

1. No toll-free number, don't be mistaken by the one they have posted, it doesn't work.
2. No online support, again, its posted on their site but it doesn't work.
3. Expect to wait HOURS on long distance support calls if you need help. Also expect to be hung up on if they are too busy.
4. Expect errors in your order especially if you're buying a battery. They often include dean connectors instead of the Banana they claim to use.
5. Expect weeks to go by to correct an order with no response to emails.
6. Expect them not to care if they waste your time or money. They will never reimburse you for anything other than provide replacement parts at your shipping cost even if it was their mistake."

"several orders later, i'll never purchase from them again..

2 bad batteries, have to pay to return items!!!

items on back order even though sites state it as in stock..

slow to ship, be prepared to spend days trying to get them to refund for a back ordered item!!!"

"Placed an order online from Hobbypartz (also runs RCDISCUSS.COM) for a Thunder AC6 lipo charger, 2 lipo batteries and 1 lipo storage bag. It was an $88 order. Free shipping was 3-7 days so I tried to upgrade to overnight shipping but it was $90 additional charge. I think that is a bit much for an $88 order. I stayed with the free shipping. Anyway, after 24 hours the order had not processed so I started looking into why it had not changed status. I found the RCdiscuss.com forum run by hobbypartz and found that many people were waiting on orders, getting the wrong items shipped, or incomplete orders shipped without being notified. So I tried calling the ***-***-**** number listed on the hobbypartz website. The automated system hung up on me no matter what option I selected or even if I did not select any option. I asked on RCdiscuss how long it would take to process my order. I asked if the 3-7 day shipping was really 3-7 processing, then the items ship. I was contacted by Eric (Forum Support Member) that Hobbypartz was cancelling my order because I was questioning the 3-7 day shipping. I did not ask for the order to be cancelled, however Eric told me that they were cancelling the order due to the fact I was questioning my order not be processed??? That is crazy! Eric told me the number listed on the website was not a hobbypartz number yet he suggests other people on the forum use that phone number to place/check on orders. BEFORE YOU ORDER FROM HOBBYPARTZ CHECK RCDISCUSS.COM and see their customer service forum and how many people are upset. Hobbypartz also appears sell under the names, NitroRCX and NitroPlanes and RaidenTech according to their own RCDISCUSS.COM forum. Seems really strange to me to have 4 names when all the companies sell the same RC related items. "