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5/5

2020-02-25

DeAnna Bell

"Excellent experience with Hinterland Outfitters.

Ordered two pistols and they gave me excellent price, clear explanations, and fast shipping. I made a mistake in my initial order and called them. They immediately fixed it and gave me a partial refund. Customer service was truly exceptional.

Great company to buy from! Will definitely buy from them again.
"

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1/5

2020-02-25

Horrible treatment by owner

"Hung up on after owner refused to take any responsibility for order error. Joke of a company, don't waste your time and money.
And then he canceled my order because he didn't want to be informed.
"

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1/5

2020-01-03

Unacceptable customer service

"Ordered a pistol with a 15 rd mag. Since I live in MD, this isn’t compliant, and I assumed the FFL was going to put a pin in the magazine. The FFL told me that they no longer put pins in mags. I reached out to Hinterland, and one of the owners, Brett, basically told me that I’m screwed; that they shipped it with a 15 rd mag and the FFL is going to send the mag back to them. I asked if they would send me a compliant 10rd mag, and Brett said they wouldn’t. This was unacceptable to me since I paid over $600 for this gun. Then, when I asked to speak to a manager, Brett became extremely condescending, calling me “buddy”, saying it was my fault for ordering a non-complaint gun, and then said he was going to cancel the order and charge a re-stocking fee. While I certainly made my share of mistakes on this order, as a first time firearm purchaser, I found the customer service from one of the owners of this company to be completely unprofessional and unacceptable. I will not be using this store again. "


5/5

2019-09-24

Happy 28 gauge

"They give free shipping & reasonable prices & discounts on 28gauge shells which can be hard to find discounted."


5/5

2019-08-13

Hard to find Ammo

"If your looking for hard to find ammo....Hinterland Outfitters is the place to go...I found what I needed and it was delivered in less than a week...Thanks guys for the great service.~Ed"

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5/5

2019-07-15

Great Company

"Great company to deal with, huge selection.
Very fast shipping . A very happy customer.

Brent
"

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5/5

2019-06-30

Hinterland thumbs up!

"Inventory is comprehensive, prices are excellent, service is outstanding. Two thumbs up for Hinterland!"


5/5

2019-06-22

Great customer service and sale was seamless.

"Very knowledgeable and helpful staff sale was seamless and would highly recommend. "

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2/5

2019-03-13

Extremely slow service

"Took extremely long time to send firearm blamed it on shot show
"

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5/5

2019-03-13

Always fast and accurate great prices

"Our go to for international target loads Hinterland always has them in stock and shipping is fast and painless!"

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5/5

2019-03-04

Great product

"Best price online hands-down"

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5/5

2019-03-04

Easy No hassle purchase

"They had what I needed at a reasonable price, kept me informed as my purchase progressed through the stages of shipping and I received it on the day promised. Easy. "

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5/5

2019-03-03

"Good product selection, competitive pricing, shipping was affordable and fast."

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5/5

2019-03-01

"Great service very good prices on ammo"

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5/5

2019-03-01

Good shipping price

"Order was on time correct shipping prices better than most. "

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