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Product & services pricing
0.00/5
Chance of future purchase:
4.59/5
Shipping & packaging:
0.00/5
Customer service:
4.47/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-05-18

I love the parts' department

"The folks working in the parts department are great. They are efficient, helpful, and knowledgeable. The service and sales departments are like walking into a den of thieves, but I love the parts department. Hehe"

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Verified
5/5

2024-05-04

Customer Service

"Thank you Amanda again for helping me."

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Verified
5/5

2024-05-04

"It was great! Fast delivery"

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Verified
4/5

2024-04-21

First time

"I had to use a PC to purchase online. It didn’t work from a phone, but after that it was all flawless"

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Verified
5/5

2024-04-17

Fantastic People!

"I just love Hendrick Toyota. Every single person is just excellent. They care about their job and the people they work with. You guys are on another level. "

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Verified
5/5

2024-03-03

Fast and professional

"Very helpful and cooperative "

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Verified
5/5

2024-01-31

Great experience

"Our salesman Jeff made it possible for us to get the vehicle we wanted"

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Verified
5/5

2024-01-18

Quick and Easy!

"Ordered online without any hassle and pick-up from the dealership for the ordered part was a breeze. The part fits my vehicle perfectly."

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Verified
3/5

2023-12-01

Unsatisfied with shipping

"I ordered a cargo liner as a Christmas present for someone and had it shipped to their house. However, Hendrick Toyota actually shipped it to my billing address and not the shipping address that I had specified, so it was shipped to the wrong place. The liner also arrived only wrapped in a torn, thin piece of plastic that offered absolutely no protection, meaning parts were scratched. "

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Verified
5/5

2023-11-29

Great experience no pressure great after sale attention

"Bought a used 2021 Toyota Prius limited, Andrew Marcias was an excellent salesperson who was very patient, polite, and no pressure at all. Took time to answer my questions before and after the sale. Post sale warranty questions were patiently answered by Thomas Murrett and Allison Shuta, encouraged me to compare before purchasing and offered several options to meet my budget. No pressure honored price after the sale. Everyone from parts to service polite, and patient. "

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Verified
5/5

2023-11-24

Parts Department

"They were very efficient and cooperative."

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Verified
5/5

2023-11-08

Parts purchase

"Part came quickly and was the exact part I needed!"

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Verified
5/5

2023-10-18

Quick fast and we’ll done

"It was very quick ordered Sunday here weds day afternoon excellent customer service no better Toyota around!"

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Verified
5/5

2023-08-28

Nice

"Very good. Pick up ver nice, ah yeah"

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Verified
5/5

2023-08-23

Parts

"Knowledgeable parts staff. Took care of my needs quickly."