"I got following email from customer service; after holding my order for 3 months; and 6 follow-ups. They said they cannot ship the product. The main reason for cancelling is not even mentioned in the email. They offered a discount on the product, and now cancelled the order because someone decided to honor the discount they have offered.
Order Date: Mar 30, 2020
Cancellation Date : June 24, 2020
Order Cancelled
Unfortunately, your order has been cancelled. Your account has not been charged. Any pending holds on your payment method should be released within 5-7 business days.
There are many reasons why an order may be cancelled (mismatched shipping/billing address, invalid verification code, credit card discrepancies, etc). "
"I ordered a T460BT Bluetooth headphone speakers. I placed a order on 6th March and its been 1 and a half month I still havent received the product. The customer care agent Venkat is dodging me from last 1 month. I have lost my money and I dont think I will ever receive the product. Never ever buy from them"
"I ordered my JBL CS100 headphones from this site. I was also informed for one offer if I purchase something from this site.
They sent me each and every email about my shipment, payment, invoice and delivery time to time. Product packing was so nice. And they also provided my coupon code for the offer within 10 days of my purchase as promised. Of course I am enjoying my JBL now.
I would love to buy other products from this site."
"I have purchased "JBL SB150 Soundbar With Wireless Compact Subwoofer" from https://harmanaudio.in/ on last week and the subwoofer won't turn on, No power light on at all.
as per the order confirmation I was supposed to receive the order within 5-7 business days but it took 20 days. After 20 days subwoofer won't turn on.
also I have been trying to contact there customer service number from last 3 days and it seems that they haven’t employed anyone to receive the call as no one was answering the calls.
Such a pathetic service and **** product"
"So I ordered a water proof speaker over 2 weeks ago. I went on the website looking to see where my speaker is and when I should get it. Well I lost the order number so I tried to look up my order using my email address. They said there is no record of my email address. I paid through PayPal. In order to have payed through PayPal they must have my email address. I have my invoice from PayPal so I emailed them telling through PayPal and have heard nothing......."
"Horrible Customer support! I've H/K headphones less then a year ago, and after 5-6 months audio cable started shortening. I've contacted the customer support for help and they guy informed me that they will replace the faulty part by sending me a new set of recallable wires, but they were out of stock - i don't know how if they have bunch of this headphones with the same cable, but anyway. I've been informed that I'm on backorder and it will be sent to me mid October. I said OK.
Mid October passed, I've checked my replacement/order # and it didn't even exist. I've contacted the same rep and informed him that I don't even see the order status - he told me that the is a delay and It will be shipped end of October (Oct 30), I said OOOOOOOOK.
Still nothing, few days ago emailed H/K again, agent told me - yeah, they still don't have parts and he escalating the issue. No update nothing. And seriously? 2 months + to replace a simple audio cord you are suing in almost all H/K models? Pathetic!"