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Verified
5/5

2004-07-09

"Easy to navigate web site, great price on heatsink I needed. I wish they allowed order thru USPS priority mail though. UPS ground is slow and they just left the package at my door. But besides that I can't complain. "

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Overall quality of the company
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Value the company offers
Is consumer focused
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Is trustworthy
Is easy to do business with
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
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Verified
5/5

2004-06-15

"Received my product quickly and as advertised. Great service providing tracking information was most helpful. Would recommend this company to anyone."

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Is committed to quality products and services
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Verified
5/5

2004-05-15

"I recieved the "Dual Fan Acrylic Laptop Cooler" as a college student going to Embry-Riddle Aeronautical University in Prescott, AZ. Shipping was fast, and product was exactly as described, and boy does it work!!! My laptop definately stays cooler, and i'm always on it, planning flights, doing research, and listening to music through iTunes. Defiantely worth the $15 and hardcore cooling made it easy to search what i was looking for, and to perchase. i definately will come back for all my computing needs and will reccomend to my friends. THANK YOU!!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
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Verified
5/5

2004-05-10

"bought on sale item. excellent price. received a day early. my first order, but would buy from them again if they had what I was looking for. they accept paypal which is a modest plus when i'm trying to hide purchases from my bride (she handles the check book and the credit card bills). I'm quite pleased."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
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Verified
5/5

2004-05-06

"I got what I ordered with no bs and even sooner than promised."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
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Verified
5/5

2004-05-06

"Hey what can I say but FAST! These guys are good. Got emails 4 of them. Will order again and spread the word.Thanks Hardcore"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
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Verified
5/5

2004-05-05

"I was very pleased with my purchase,I'm a return customer."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being knowledgeable
Being trustworthy
Making decisions on their own
Being easy to reach
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
4/5

2004-04-27

"I ORDERED SIMS SINKS FOR RAM MEMORY,WORK GOOD
WISH THERE WAS WORDING THAT IT WAS ONLY FOR 1 STICK ; AM ORDERING ANOTHER ;SERVICE VERY GOOD
VERY HAPPPY
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
N/A
Overall technical support
N/A
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
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Verified
5/5

2004-04-24

"great product and fast service .prices are good .i forgot to order something so i sent an email to ask if they could add it to my order and they did it no problem and shipped it before i paid for the add on.great store will order from them again. ."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Overall technical support
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Being knowledgeable
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Resolving problems
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Being trustworthy
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Being easy to reach
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Making decisions on their own
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Overall customer service
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Web site being easy to use

1/5

2004-04-13

"Bait and Switch! I ordered some RAM and got an email the next day saying that they had a shortage and they offered me slower RAM at about $30 more. I went to their website and the RAM I bought was in stock, but the price increased about $25. They tried the bait-and-switch scheme because they didn't want to honor the price on my order. Applying a retroactive price increase is a scummy business practice!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
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Delivering products damage free
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Being updated on the exact date the delivery was sent
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Ease of checking delivery status
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Verified
5/5

2004-04-04

"Very fast shipping, excellent prices, great payment options, and shipping is very economical! will buy from again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
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Verified
5/5

2004-04-01

"This company iis awsome! Easy to order, great prices, and quick delivery. Also products work ...the first time!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being easy to reach
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Making decisions on their own
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Being trustworthy
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Resolving problems
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Overall customer service
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Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-03-31

"Excellent seller! Fast order processing and shipping."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services

Verified
5/5

2004-03-30

"WoW, this is a GREAT place to buy, ordered 6 items, prossesed and shipped the same day - arived 3 busness days later via ups ground. Everything I ordered was there and worked great...and for a great price. Will definitly buy from them again :)"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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Overall technical support
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Being easy to reach
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Making decisions on their own
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Being trustworthy
Being knowledgeable
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Resolving problems
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Verified
4/5

2004-03-28

"pretty good online store, some items i couldn't find other places. i recieved my item really quickly, which was great!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
N/A
Overall technical support
N/A
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Resolving problems
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Being knowledgeable
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