"Handango has become (may have always been) an unreliable retailer: I patronize them at arm's length. Their policies are unpublished and change without notice in whatever fashion maximizes their income at the expense of the buyers and developers. I have employed the Federal Fair Credit Banking Act to resolve issues with them on more than a few occasions."
"Fast and easy: download s/w (BackupMan for PalmOS), nearly instaneous automated reply email with order particulars, received registration code within 24 hours."