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Verified
1/5

2006-09-23

"I placed an order for Real Simple magazine on February 21, 2006. After three months, I did not receive my first issue so I tried to contact halfpricedmags.com. They do not list a phone number on the site, so I sent a message through their customer service web form as well as e-mailing ****@****. The e-mail went unanswered, and not *all* my messages via web form received an answer. They claimed that the publisher did not process their order.

I went ahead and filed a complaint with the New York Better Business Bureau because according to the Whois info, the domain was registered to a NYC address. Halfpricedmags.com did not respond to BBB's attempts to contact them and the BBB had no choice but to close my case.

I contacted halfpricedmags.com for the final time through their web form demanding a refund and they never responded or issued a refund. I have filed a complaint against them with the Federal Trade Commission and will file one with the New York Attorney General's office.

If you've been ripped off by this company, please take the time to file complaints online:

FTC: https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01

NY Attorney General: http://www.oag.state.ny.us/complaints/complaints.html

And beware because it looks like these people run the similar businesses under different names.
"

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Verified
1/5

2006-08-22

"Do not order from them. I placed my order on June 23. It is now Aug 22nd , and I still have not received my magazines. when I looked at my order last month the account said my magazines would arrive by the 18th of this Month. Now my order says that my magazines could arrive between the 8/18 and 9/15."

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Overall customer service
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Verified
1/5

2006-08-18

"I ordered a subscription to People magazine on March 18, 2006 As of this date I have not received a single issue. The website has no phone number to contact. I have emailed five times and have never received a response. This company is definitly a fraud and they should be investigated."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being trustworthy
Being easy to reach
Making decisions on their own
Resolving problems
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
1/5

2006-06-13

"In August of 2005 I renewed 3 (THREE) magazines thru HalfPricedMags.com whose subscriptions were going to end in Dec. 05.
Since then I emailed and left messages to HalfPriced. When I finally got a reply they told me to call the magazines directly, which I did. The magazines told me they had NEVER received the renewals from HalfPriced.
As far as I'm concerned, this website is a big scam! DO NOT renew thru them!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
N/A
Overall product shipping and delivery process
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
N/A
Speed of web site
N/A

Verified
1/5

2006-05-27

"VERY DISHONEST and I just found out they are the same people behind MagsForLess.com. I ordered a 1 yr sub. to the magazine "Entertainment Weekly" .They charged me but I never received any issues. They told me it's up to me to contact the publisher and that they MAY help me. They told me to go to www.publist.com to find the publisher. I wrote them back and told them that since they took my money, it was up to them to follow through and either get me the magazine or refund my money. They have not replied to my last 2 contacts. I am filing a dispute with my credit card. BUYER BEWARE."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
N/A
Overall technical support
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site