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Verified
5/5

2006-11-02

"Excellent experience. No bait & switch, no trying to sell over-priced, off-brand accessories.
Ordred on Sunday nite, recieved on Tuesday.

Will definetly buy from them again. A hassle-free experience.
"

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Verified
5/5

2006-10-20

"First off: I'm extremely pleased with my purchase experience with H1Photo. Read on for details.

My wife is a newly independent pro photographer and in the market for a full Nikon D200 outfit.

After searching on some 'price checker' sites and comparing sellers' ratings on resellerratings (the scammy sites had the D200 for around $800 as of Oct 20) I had concluded that I should legitamtly expect to get only about $100 off the commonly available $1700 price until I found H1.

The site says they are a division of 'Cardinal Camera' and an 'authorized Nikon dealer' so I called Nikon to verify (Cardinal Camera is) then called Cardinal Camera to verify that H1Photo was actually 'Cardinal Camera' (they are).

At just over $200 off I thought "that could be a legit price" and went ahead and placed the order (D200, SB800 flash, Tamron 18-200 lens) all the time fearing the e-mail requesting me to 'confirm' my order (if you don't know what I'm talking about, find a super cheap priced new camera and punch the seller into resellerratings).

I got a phone message a few hours later asking for a call back to 'confirm' the order (darn it!!) but also got an e-mail with a UPS tracking number that indicated that UPS had posession of the package (what did they ship me if they still wanted me to confirm the order?).

Called H1 on Oct 19 and was told that they think my order had actually shipped (and no hard sell) 'thanks for the business'.

Placed order on Oct 18 it's Oct 20 and my order just arrived (UPS ground shipping from PA to GA). Everything I ordered was in the well packaged box (3 smaller manufacturer boxes in an outer shipping box which had a minor hole/ding in it; no damage to the Nikon or Tamron packages).

Everything seems to be as ordered. Nothing seems to be grey market or used/restocked. All USA warranties. Appear to be new factory packaging (there are no tape seals so I can't confirm) with all accessories and paperwork present. I haven't powered the stuff on so don't yet know if everything is functional (it's my wife's stuff).

I haven't yet verified that I was billed properly.

Though there are plenty of web prices lower than H1, I think they might be the lowest priced legitimate seller (for the D200 anyway).

The $30 shipping charge for an 8# package was a bit excessive (UPS reported an 8# package) but quite acceptable considering the discount on the rest of the order.

If the equipment functions properly and I was billed properly, then I must agree with the current "10" rating that H1Photo has (and the slightly lower 'price' rating probably reflects those $800 D200's that no one ever actually gets for $800).
"

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Verified
5/5

2006-09-22

"Great price, immediate dispatch of order, received well-packed, reasonable s&h, couldn't be better."

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Verified
5/5

2006-09-16

"Couldn't be happier. Instant service, shipped same day, in my hands within 48 hours using ground shipping! Price was $100 less than competitors, camera (D200) arrived packed perfectly and in perfect working order. This is one of the best vendors I've done business with.
I will do business with them over and over again!

AAK
"

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Verified
5/5

2006-09-10

"Bought the Nikon D80 and asked for an overnight shipment.
The guy was verry supportive and didn't try to sell me anything besides what I wanted.
Great service, the package was on time
Will shop there again!
"

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Verified
5/5

2006-08-15

"Hassle free buying experience. Salesman on the phone was a very nice person to talk with, took time to anwser my questions and did not try to sell me B.S. Called me back couple hours later to verify the order. Got my order 3 days later. I am very pleased with H1photo.com, very good people to deal with. Will do business again, 100% A+"

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Variety of brands and products offered
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Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
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Verified
5/5

2006-08-07

"Excellent price for the Nikkor 18-70. Very fast shipping. Highly recommended."

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Verified
5/5

2006-07-09

"I have been trying to buy a AF-S VS Micro Nikkor 105mm since March. (Tried to get on a waiting list in March). It was only available for $70 over list. B&H and Adorama, who were selling it at list price, were out of stock. H1 Photo had it for $35 under list price. I ordered it late June 27. It was shipped June 29. Guess which place I'm going to check first for my equipment now that I've found them?"

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Ability to determine if a product was in-stock real time
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Delivering products on-time
Delivering products damage free
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Verified
5/5

2006-06-08

"I am extremly saisfied with the complete service given to me by Joseph on June 6th. I purchased A Nikon D200 and it was delivered just as Joseph promised. I will certainly do business with H1Photo again, Thank you, Les "

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Is trustworthy
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
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Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
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Verified
5/5

2006-04-08

"After canceling three previous orders with so-called "too-good-to-be-true" merchants, even calling my credit card company to freeze my credit card account when I realized they tried to sell me an out of stock item, I've found this little known but obviously very professional and honest dealer, near Philapelphia. My Nikon D200 body (almost everywhere else sold out these weeks) even came one day earlier, last Wednesday [with an additional extended 2-years Nikon USA warranty]. Prevoius guys tried to sell me a camera body which they advertised for $1,400.00. But suddenly, a charger, battery, USB/video cables became "extra", and with various "must" have items became a $2,400 for a "body-kit" proposition(sic!), once I got hooked. Only when pushed, they admitted their merchandise was a "grey" market, bare-bone Nikon body, no USA warranty. H1Photo had in stock what they advertised. No sudden waiting list. No attempted semi-deception. They were promp and professional. Yes, with some items they may be 5-8% more expensive, but they do deliver what they promise, and I am not concerned about a possible credit card fraud. I will go to them again, without hesitation."

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Verified
5/5

2006-03-07

"Ordered a Nikon D50 kit from H1photo. Shipped the same day. No sales call to try and "verify" my credit card, no attempt to upsell. Camera arrived exactly as promised. My experience with them was on par with what I expect from B&H, a company I have done a lot of business with and never had a problem. H1 had the best price I could find on this item. Very satisfied. Would do business with them again."

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Variety of brands and products offered
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Ability to determine if a product was in-stock real time
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Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
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Verified
5/5

2006-01-15

"After doing a lot of research, I ended up placing an order for a Nikon D2X as well as a 17-55 DX lens with www.H1photo.com, which is a division of Cardinal Camera and Video. Seeing that this store had very good pricing on their Nikon products (plus the fact that they were a Nikon authorized dealer), I called them up and placed my order over the phone. Throughout the order process, I was treated very professionally and the transaction was very straightforward. At no time was I harassed to purchase anything other than what I had asked for. Shortly after placing my order, H1 called my house to verify the transaction. After confirming my address, I was told that my order would go out the same day. A few hours later, I received 2 emails from H1. The first email was an online receipt, and the second was my tracking number. As soon as my package arrived (in perfect condition), I was very happy to see that both boxes were unopened and factory fresh. Needless to say, I am very pleased with H1 Photo’s service and I would not hesitate recommending them to anyone looking for a well-priced, authorized Nikon dealer. "

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Is easy to do business with
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
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Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
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5/5

2005-11-23

"Purchased a Canon EOS 5D camera body. Order process was seamless. I received a call back from the merchant to confirm my purchase (for security). Received in 2 days via UPS ground. Nice people, great prices, fast shipping. Great experience with this vendor!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
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Making decisions on their own
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Being knowledgeable
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Resolving problems
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Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
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Overall web site
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Web site being easy to use
Speed of web site

Verified
5/5

2005-09-11

"I ordered a full Canon camera outfit from H1Photo and am extremely pleased with the equipment as well as the purchase experience. A top seller. Shipping was fast, no customer service contact needed. Will definately shop there again!"

Detailed Review Benchmark + -
Overall quality of the company
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Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
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Being knowledgeable
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Resolving problems
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Being trustworthy
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Being easy to reach
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Overall web site
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Speed of web site
Web site being easy to use

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