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Verified
1/5

2016-01-27

Gun Envy fails at every level, then if you ask them about it, they start yelling and cursing

"I saw one really negative review about Gun Envy before I ordered from them, but I just assumed it wasn't a real review, or that it came from someone who was hard to please. So I looked over their website really carefully before I ordered my $600 handgun. Their website says their firearms are in stock, ready to ship, and they will ship within 24 hours with an e-mailed tracking number. Sounds good, so I ordered. How bad can it be? After about a week, I emailed them and inquired about my order. They never replied to the e-mail. Just as if it was never sent. So finally I call. The guy on the phone couldn't be bothered to look up my order, but I'm persistent so finally he asks what gun I ordered. I tell him, and he says that gun had been out of stock for weeks and he had no idea when it would ship. Hmm...that's not what the website said. So I asked if I would receive a notice or tracking number when the gun shipped. He says no, we don't do that. He refuses to look up my order and tells me "just be patient". This isn't looking so great.

So I wait another week and check their website, which shows my order as "processing". It still hasn't shipped. So I call them and get a different guy, who is rude and also refuses to check on my order. But this time he says it has shipped, even though his website says it has not. So I asked him how he could possibly know that since he didn't know my name, location, or order number. What I got back was "the guy who handles that isn't here". Basically he was just trying to rush me off the phone again while never looking at my order. So I told him that I wanted to cancel my order. At that point he starts yelling and cursing and hangs up the phone. So that's what you get from Gun Envy. They take orders for items they later admit they don't have, items they don't even know if they can get. Then they ignore emails. Then if you press them to find out what's going on with your order, they curse you and hang up the phone. I'm going to have to go to my credit card issuer to try to get a refund from these idiots. I wouldn't buy a candy bar from these people. The bad reviews you see for Gun Envy are real.
"

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Verified
1/5

2015-05-21

"You would not believe the treatment I received today, after confronting this business with a documented overage on my visa credit card. They actually yelled in my face with repeated "F" words... Do yourself a favor and stay away from this business, I'm sure you will regret it otherwise."

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Verified
5/5

2014-12-12

"I've bought from a lot of gun shops over the past decades, but Gun Envy is my favorite. They have fair prices, and they will pay fair prices for used firearms. They also have gunsmithing available, and they know their stuff. I had a revolver that I was going to part with, but they "tuned up" the action, so that now it's one of my favorite guns. They didn't ask me to write a review, but I'm happy to. I recommend Gun Envy to all my friends with enthusiasm and no hesitation at all. Try Gun Envy, and I predict it will become your favorite gun store. John H"

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Verified
5/5

2014-07-03

"This is great gun shop, they do $20 transfers while another shop was charging an outrageous $75. They have excellent prices on magazines there, where other are jacking up the prices. Always had a great experience there and I plan to do my part to keep them in business. Thanks for serving our community with such a great company."

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5/5

2013-09-17

"Great service and prices. Very friendly and helpful. I drive the extra miles to go to their shop even though we two closer stores in Hilliard. "

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Verified
5/5

2013-07-25

"Very fast service and great prices. One of the first places I check when I need something."

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Verified
5/5

2012-03-09

"Overall a great gun shop... They have good prices on firearms and if they don't have it they will put in the effort to get the item. It's a great thing to have a local gun shop that is personal and are willing to take the time to explain things. " unlike taking a number and feeling like your a burdon" like another local shop I won't name. Jonathan and his staff are great people and I support local shops. Great rates on transfers and they take care of you. Flat rate shipping you gotta love that."

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Verified
5/5

2012-02-23

"I have done a few transfers and purchased 3 firearms from GunEnvy. They have good new gun prices, high quality used guns, and are knowledgeable. They treat the customer well and respond to questions very quickly through their website. I recommend this gun store for purchases."

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5/5

2012-02-01

"Excellent all around. Price was good and shipping was fast. Communication was exceptional also."


Verified
5/5

2012-01-03

"I was very pleased with the price of the product and the ease with which I could place the order. My only negative is the choice of shipper. As a postal employee, I feel our $4.95 flat rate box shipping would save customers half the shipping cost if the option were offered. I know for a fact my order would have fit in that size box."

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Verified
5/5

2011-08-05

"Very helpful and courteous in every way. You can trust these guys! "

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Verified
5/5

2011-06-05

"Great to deal with, good prices, will buy from again."

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Verified
5/5

2011-04-19

"Great Guys! Very easy to work with. Smooth Transaction. Fast Shipping. All the things that make for a trusted relationship.
When dealing with guns, that trust is of upmost importance.
"

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Verified
5/5

2011-03-30

"These guys are awesome. They are my first stop when looking for guns, magazines or any accessories. they sell reloading stuff too and if it's not in stock or on the web site you can email them and they will get it for you.

Shipping is cheap and they ship really fast.
"

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Verified
5/5

2010-11-21

"Can't speak highly enough about GunEnvy. Prices are always competitive with Buds', but the service is what really sets them apart as a notch above other dealers. Owners are friendly, reliable, and know their stuff. I've bought a few guns from their site, they've always arrived on time in the expected condition. Use them for most of my transfers - they're not the closest FFL to me, but it's well worth the extra drive for the friendly service and CHEAP transfer fees. Strongly prefer them over any of the other big FFL's in the Columbus area (Vance's, Powder Room, Aim Hi, etc). Highly, highly recommended."

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