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Verified
3/5

2014-05-13

"I have mixed feelings as these guys have located products for me at very good prices but seem to have had issues getting them shipped in a timely manor. It has taken several followup emails from me with a cc to the owner to get all items from my order and this entire process has taken a couple of weeks for items that were "in stock". Also, their system did not update with shipping tracking information for any order I have placed so I could not verify things had shipped. I had this with two different orders that were couple a months a part. All that said, they did take responsibility for issues I encountered and proactively provided fair compensation. So I will probably order from them in the future for items where pricing is more important to me than timely delivery. However, I do not think I will use them for items where delivery timing or tracking is mission critical. "

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Verified
5/5

2014-05-07

"I'm new to Govtechdepot and am here to stay. It's nice to know that real people are involved with a high tech operation that runs as smoothly as theirs' does. "

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Verified
5/5

2013-07-11

"After being tired with my CDW rep being whiny and not very knowledgeable about the products I needed, I found GTD and have been very happy. I get personalized service and prices that almost always beat CDW.

GTD was also able to find me some harder to find products that our company needs for legacy qualification testing.
"

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Verified
5/5

2013-07-11

"Worked with GTD for some time now. Always dependable. Great team to work with."

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Verified
5/5

2013-07-11

"Shawn Brown was an absolute delight to work with. I will recommend this company to all of my friends and family."

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Verified
5/5

2013-07-11

"I love Govtechdepot.com. The reps are always very knowledgeable with any of their product questions that I may have. Since I dont have a lot of technical experience, it does help to be able to have someone on the other end of the line that knows what they are talking about with a smile. Customer service is a big plus in my business, so it helps a great deal when I can receive the same amount of service that is expected by my own clients. I am looking into products for my new business, and will definitely use Govtechdepot.com when ready to purchase. count me as being a RAVING FAN!!!!"

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Verified
5/5

2013-07-11

"Govtech delivered as promised, very satisfied customer, will shop again!"

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Verified
3/5

2013-02-14

"I thought the website indicated the product was in stock, but in reality it was a discontinued item. So I ended up purchasing locally.

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Verified
5/5

2013-02-10

"Shawn was incredibly helpful in finalizing my order, even though it ended up not being through GTD due to an obscure monitor I chose. His level of service is not something you'll experience very often which is all too unfortunate, if more businesses worked like GTD because of Shawn, the commercial world would be a wonderful place.

I would recommend GTD to family and friends in a heart beat!
"

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Verified
5/5

2013-01-02

"We are a large manufacture and reseller with global locations and found ourselves in a bind locating thirty power PDU’s costing $20K for a large data center. It was a refreshing pleasure working with Shawn Brown from Government Technology Depot. Shawn informed us the part was available is several of his resource warehouses and fulfilled the order for us, drop shipping directly to our end customer. Communication was outstanding throughout the process, as tracking numbers were given as soon as items were shipped, they handled every detail without flaw. I highly recommend GTD for any size project, they are trustworthy and not just a web sales site like others you may see, they are hard working, “get the job done” group of people!
Best of luck in your business growth GTD and looking forward to more business opportunities with you in the future.


Regards,
John Werner
Electri-Cord Mfg
312 E. Main St.
Westfield, PA 16950
***-***-**** ex324

"

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4/5

2012-10-22

"my account has not been credited yet please look into sincerly Roy"

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Verified
5/5

2012-09-28

"Just purchased Sony XBA-BT75 Bluetooth stereo headphones from GovTechDepot. They retail for $299 and I paid $195 (including shipping). The next best price I could find was on Amazon for $237. I contacted GovTech by email prior to ordering to make sure they were available. I received a quick response from the owner (Shawn)indicating they were available. After ordering I received a tracking number from Shawn (as promised). This was my first time using GovTechDepot and I am very impressed with their customer service and pricing. I had about siz emails go out to SHawn on questions I have and he responded quickly each time. I will use them again. "

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3/5

2012-09-08

"It's been two weeks today since I placed this order. It sits in their queue pending. No tracking number. Nobody from the merchant has contacted me to inform me of what is going on. On the plus side, they haven't yet charged my card.

Addendum: Shawn has been in contact with me several times TODAY (a Saturday!) to get this situation addressed so I am revising my rating and hope to be able to revise it again when the order is straightened out.
"

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2/5

2012-09-06

"until today Sept 5th I did not receive the merchandise"

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Verified
5/5

2012-07-10

"Well, I have to say that I am very impressed with Shawn Brown and govtechdepot.com. I had ordered some Sony headphones from the site, but decided after some delays in shipping that I really didn't need them. So I canceled my order and Shawn was more than obliging. We both then ran into a problem: The VISA card bank who shall go unnamed (they are also my mortgage servicing company) has delayed my refund for more time than should be allowed. But nevertheless, Shawn has kept up with me every step of the way, send me information via email and telephone. He has been great, and next time I need something they are selling on govtechdepot.com, I will buy it.

I have no affiliation with the site, but came away very impressed with Shawn and his customer service.
"

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