"I've done about a half dozen transactions on GovDeals. Primarily for data processing printers. They've all gone quite smoothly until today. I purchased a set of nine large wooden bookshelves from a school system in Latham NY. A great price, $25.00 plus fees. This was the first time a Wire Transfer was the ONLY option to pay. So I had to run to the back and pay a $20 transfer fee. Payment was accepted, deal done. Just have to pick them up. I couldn't get there right away so made arrangements to pick them up on the last day available. (it's 2 hours away) Two days prior to pickup I get an email that they have "become unavailable". Their maintenance department removed them and took them to install in another school. MY shelves that I had already paid for. You can jump up and down all you want. The seller gets to change their mind after the deal is done with no penalties. (If I had decided not to pay I would be blocked from the site.) So they are happy to reimburse me, for which I have to fill out forms etc, but no one is going to pay me back for the wire transfer fee. So I'm out $20 for doing everything right. Glad it wasn't a car like a lit of folks on here. I would never buy a vehicle sight unseen. (although I have been tempted) WAY too risky."
"worst customer service, an outdated website with tons of limitation managing account, changing name, email or user ID. Customer service rep declined to take my message/suggestion to management."
"I purchased a 2013 dodge charger from St. CLAIR County and Greg Walker and his partner were in charge of the sale. Well I paid in full the thousands of hard earned dollars for my bid on govdeals. We went to the car which was located about 3 miles from where I paid, up on arrival I noticed that the car was not as described, being it was missing parts that were not stated to be missing. Then it would not start, even though it was said to start and is drivable. If I were not mechanically inclined this car would've never started, but I was willing to accept the parts missing and move on with the purchase. Well when I got it started the engine was tapping and the car would not accelerate by pushing the gas pedal. So I told the police officer that I could not take the car in this condition and showed him the disclaimer warranty. He got furious saying the at least the car runs. Then stated I will be in default and blocked from bidding. My work truck also died from being hooked up to the car with his jump box as well as my own. He simply pulled off and left us I had already called govdeals to shed some light on this situation and all they could say is he's right, but you can dispute this and not have to pay 40%. I thought I was doing business with people sworn in to obay the law and protect the citizens. I'm a small business owner and I pay taxes that help pay there Bill's and this is the thanks my wife, 3 month old , and 23 month old get days before Christmas. "
"they let me bid on a van from cookville tenn. when i went to bid AGAIN they locked me out i called them they told me they check out about 40% of the people and request a copy of my drivers license & a utility bill sent to them i called again talked to Luke told me go some other web site said could be could not find me in the white pages that is b/s been at my location sense 1975 with same phone# i personally think because i am from NY. this is why they are doing this TODAY YOU CAN'T JUST EMAIL YOUR INFO. LIKE THAT [ DISCRIMINATION] "
"This is THE WORST AUCTION COMPANY. BUYER BE AWARE ! THIS PEOPLE WILL TRY TO SCAM YOU WITHOUT EVEN YOUR KNOWLEDGE !"
"There was an auction in Florida regarding food service equipment and two of the Lots were mixed up with pictures and descriptions I called GovDeals 5 *they insisted the selling agency was to provide the answers I called the selling agency they explained they had nothing to do with the listings are descriptions all they did was upload the information and GovDeals people listed it
So I bid accordingly on the item that I wanted to purchase for picture and being a thousand miles away and several thousand dollars after the auction I could not get GovDeals or the agency to verify what was what so therefore I did not pay and of course I was band I spent days of my time trying to resolve the situation and as simple as it would have been there was no one willing to put forth the effort
It is very frustrating that there are people literally getting rich while taking advantage of the American people I refer to it as legalized fraud and at some point there has to be laws put in place to govern these things
By then the people operating sites like this because there are numerous sites will be filthy rich if not already and they will care less and do care less"
"In January 2018, I purchased two vehicles belonging to a Florida county through Gov Deals. Because one of them was not in the advertised condition, in fact was not drivable, the county agreed to accept its return. That's where the problems began.
Gov Deals receives and disburses all payments to sellers. All purchases over $5000 require a wire transfer so my money was in Gov Deals bank account within minutes of being transferred and within their allotted window of time.
Gov Deals takes your money but if a situation such as mine arises they make sure to DELAY an already authorized refund as much as possible. First, days go by before it is acknowledged that a refund will be issued, in this case that took two weeks.
Next, you are given a choice for reimbursement of either a wire refund or a mailed check. I chose wire and had to provide a voided check as well as instructions. Great, then you are not informed at the time that they request wires from corporate on Wednesdays ONLY.
Then, you are told they mail requests to corporate on Wednesdays and you should have your money by Friday or Monday of the following week.
This is cash flow manipulation, plain and simple!
I was authorized for a refund the 12th of January and will not see my refund until February 2nd or 4th.
Keep in mind that this only went forward because of my due diligence and constant requests or who knows how long this might have gone on.
My refund is still pending as of this date and we'll see what surprise is sprung on me next.
"
"Found a copier posted on Govdeals website described as in fair condition, bought it, arranged a trailer rental, and traveled to pick it up at the seller location in (Westland School District, MI) met a person at their storage facility that said they had used it for years always worked well but didn't have a receptacle available to test. Load it on the trailer and drove back to the office where it was discovered broken flashing a error code. Lesson, never trust anyone!"
"Get this folks!
During the first 30 days, you will be limited to bidding/paying/picking up only three auctions. Once you do all of those, you can do more, but only up to three in the first 30 days.
In the next 30 days, you do six. I guess if you don't do six, your still stuck at three.
In the next 30 days after the six, you can do nine. To get out of this level, you MUST do nine. Forces you to buy at least nine auctions to get out of level 3.
In 30 days increments. Its a 30 day HELL!
OR you can fund them $1000 in money order or cashiers check for some time at no interest earned and if you do well, you get it back at some point.
Oh, and did I mention even though you pay for your winnings with a credit card, they hold your payment for review and that makes for enhanced frustration with working with the seller to pick up your bid.
Oh, and if you email or even call customer service, you get the condescending treatment. Like you are stupid. (well no, I just want to spend my companies money ... duh)
What type of place is this that so many fine sellers use? ! "
"There seems to be a very few amount of people working at GovDeals. They are Terry, Luke, Megan, and Carrie (Manager). According to Terry, I had spoken to everyone in the office. Megan flat out lied about Carrie being out of the office for the day. She was caught in the lie when Terry said that Carrie had stepped out for lunch. Megan hung the phone up on me. Luke seems like he must have a relationship with Megan and hung the phone up on me. Carrie never came to the phone. After serious questioning and reminding them that the owner's name/President and Vice-President's name are considered to be public information, and I can ask for them, they finally gave me the name of Roger Krazunch. They would not give any phone number, work ID, or e-mail addresses for anyone. GovDeals has employees that seem to lack integrity, honesty, business etiquette, and has some serious intellectual problems. I agree that most of what is going on at GovDeals is highly fishy/questionable. Their services nor items will be utilized. If they want to treat people rudely and dishonestly, then they are not a good fit for me. So, I have decided to BAN THEM! "