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Product & services pricing
8.17/10
Chance of future purchase:
8.10/10
Shipping & packaging:
8.36/10
Customer service:
7.60/10
Return/Replacement policy:
7.92/10


5/5
2018-11-08

Commemorative coffee mugs!

"We purchased coffee mugs to commemorate the opening of our performing arts theatre. I was very pleased with the job GotPrint did on them. I've used them for post cards, business cards, and book marks. This was the first time I did coffee mugs. It won't be the last!"

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Verified
5/5
2018-11-07

Love it

"Easy to work with and to create my business cards"


Verified
5/5
2018-11-07

Fast turnaround, gorgeous cards

"I had my cards within a week and everyone I've shared them with says "wow!" when they see them. Very pleased with the product, the price, and the service."


Verified
5/5
2018-11-03

Best internet print supplier!

"I’ve used almost every internet print supplier at one point, and GotPrint is by far the best quality, consistent throughout the entire job, delivers when promised and most reasonably priced out there! Thanks!"

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Verified
5/5
2018-10-30

On time and reasonably priced.

"On time and reasonably priced."


Verified
4/5
2018-10-29

Very fast service

"Very fast and very good service. The only issue the package came open and misplaced. "

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Verified
1/5
2018-10-26

Unhelpful and Apathetic

"I am a professional graphic designer and design consultant and when trying to work with GotPrint for business cards the staff was unhelpful and had no interest in keeping my business. Even after reaching out to them to tell them about the lack of customer service, they never got back to me! Awful!"

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Rep reply posted 2018-10-26
A rep from GotPrint, GotPrint, has responded:

“Please email socialmedia@gotprint.com, thank you! ”


5/5
2018-10-18

Stellar Service

"I have used GotPrint/Printograph since their establishment. They are head and shoulders above any other print company out there. No Better!! I appreciate the customer service and print department. I consider GotPrint my partner in branding. My computer is color calibrated to........GotPrint, no other. Thanks for being there for me, always.
Alison F.
"

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Verified
5/5
2018-10-16

Awesome Product

"Placed my order which was easy to do and received them quick. "


Verified
5/5
2018-10-15

Eric Cain's GotPrint Review

"At first it was confusing for this old man, but with a call to GotPrint it became perfectly clear and knew it was saved to my liking. When business cards came, in less time than they said it would arrive, I was amazed at how wonderful it looked. I highly recommend GotPrint."


Verified
5/5
2018-10-12

Love the easy ordering loved the speedy delivery thank you Love the easy ordering loved the speedy delivery thank you

"Love the easy ordering loved the speedy delivery thank you Love the easy ordering loved the speedy delivery thank you "


Verified
5/5
2018-10-06

Great Job!

"Flyers were beautiful, delivered quickly and the price was perfect!"


Verified
3/5
2018-10-05

SOGGY SHIPMENT

"I ordered business cards and they were delivered in the rain in a cardboard box that was not waterproof. Packaging could be better plastic coat boxes so cards and paper products don't get ruined"


Verified
5/5
2018-10-05

Great job

"Quality work, fast turnaround, fast shipping, great price."


1/5
2018-10-03

Awful experience for this faithful 5-year customer

"I have been a GotPrint customer since 2013 and have ordered dozens of products from them over the years. On my most recent order, the inside text of my greeting cards was printed upside down. They sent me 3 cases, 2,500 greeting cards that are completely unusable. I always pay for the additional service of their MANUAL PROOF to be assured that someone at GotPrint is actually looking at the proof to make sure the files were uploaded properly. Apparently, one file was not properly uploaded and they didn't bother to take the time to notify me that there was a likely problem with the order. After receiving the 3 cases, I called their customer service department and the gentleman that I spoke to said: "I can see there is a problem with this order and since you ordered the manual proof, we should have notified you about the problem before you approved the proof." Well, I was never notified and since the proof instructions are vague, I approved it because the way the card would be folded made sense to me. The proof said “Cover once folded” and it looked correct to me, one panel the FRONT cover and the other panel the BACK cover. Now if their proof had said FRONT once folded or FRONT PANEL once folded or FRONT COVER once folded, that would have immediately alerted me to see a problem with the proof. While their customer service department stated to me that they made an error, their quality control department didn’t agree and refused to remedy the situation. I’m stuck with 2,500 unusable greeting cards and so they’ve lost me as a faithful customer.
"

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