"I ordered a part before Christmas. Website stated it was in stock and would ship within days. I've yet to receive the part after 6 weeks. I've written multiple emails with no replies. "
"We bought a board and ran into an opportunity.
The board was delivered promptly and it was in excellent condition.
When we requested assistance, Daniel solved our problem with great courtesy and professionalism."
"I used Gopartserv to get a new mainboard for my Sony TV. Although I have not received one that worked yet, I am aware that TV manufacturers don't make components for many electronics after a year of production. The first board did not fix my solution, but they worked just as hard as me looking up ways to install and troubleshoot for my specific TV. Many places refuse to even give advice without an in-person evaluation and charging you a fee. I used their chat function to text when I was free and they have been with me step by step in the process. I highly recommend them and will use them again. Thank you!"
"Deducted extra money for shipping on a return so after I paid for shipping back to them I got almost no money back. This company is absolute garbage. "
"This company had the part I needed for a great price and got it to me on time. I used their "chat" feature and got some of the best customer service and tech support I have ever had. Once the sale was made they stuck with me to make sure it worked and I had what I needed to complete the repair. The fact they are Vets make the purchase feel even better. I wouldn't just buy from them again I would seek them out first for any part I might need in the future."
"part came quickly after order paid/placed, was easy to install, but it seems defective (the used 40" smart roku Hisense tv mainboard/power), I have asked for the support, phoned, sent multiple emails, including tech support, and had never got any help. Order 36530"
"These guys had the part I needed at the price I could afford. I was a little nervous about a used part, but I had no choice for an older LCD Samsung. This power board looked and worked like new. Fast shipping, great service. I'll be back."
"I recently ordered a part for a Visio Tv. Shipped the correct part and shipped and received it quickly. As a veteran I try to do business with veteran owned companies and will recommend this business to our veteran brotherhood. Thanks for your service, both to your country and to your customers. Hooah"
"Need a hard-to-find TV stand for an older flat-screen. Yep, they had it. The order and delivery was so fast and efficient... exactly what you'd expect from a veteran-owned company! Thank you for your service to our nation, and for your service to your customers"
"My organization was in a pinch for a networking part. Techs were coming on site, but hadn't responded to us. We got the information for equipment that we needed to order on the Friday of a holiday weekend. We placed our order online and received a call within 15 minutes about shipping as Monday was the holiday. I communicated our timetable and what we hoped to accomplish on Wednesday morning with the technicians on site.
The part was in the building before 12:00 pm on Tuesday!!!
I cannot begin to express my appreciation and gratitude. Small business to small business is the recipe for success. Thank you to everyone on the GoPartServ Team!!!"
"Bought a Philips 272217100569 Power Supply / Backlight inverter from partserv. Packaged arrived on time and in excellent condition. Please support this small business run by our veterans. "
"My email to them I think speaks it well:
Dear PartServ,
The video card arrived perfectly... BRAND NEW and super fast shipping.
I am blown away by your excellent service. I am moving you to the TOP of my list for "go-to" parts ... I am so glad I found your business.
Thank you!"
"We fix many TVs for a living. Many boards came defective from this vendor.
Lost customers.. got bad reviews from wrong boards sent.
Not ordering anymore from them."
"Repairing my LCD TV has been an emotional rollercoaster...well, maybe that's over-exaggerating. I replaced my defective TV when Visio told me it wasn't worth repairing it. Then, after watching a bit of youtube repair videos, I decided to have a go at repairing it myself. I thought I had the issue identified and ordered the part. Unfortunately, the new part wasn't the solution. It turned out that the part I had ordered was defective. This happens and I certainly don't expect GoPartServ.com to be functionally testing every part they source. What I also didn't expect was the superb service. It wasn't until after I sent an e-mail that I realized they had a formal returns process, which I hadn't followed. When I went to do it "the right way" a few days after the initial e-mail, I found an e-mail to me that stated all had been resolved. No concerns on their part. The refund had been made. What had been merely an internet purchase for one part will now be a recommended parts source to anyone who asks. Well done!"
"This store offered quick shipping and great price. We hit a little snafu in the order but the store was able to resolve the problem effectively. Would recommend and this place for all TV Parts orders!"