"I received excellent customer service from Debbie. She was very helpful and knowledgeable of the products. However I am very disappointed that Goody's will not invest in the store. The air conditioner clearly was not working properly it was very hot and uncomfortable shopping, the poor employees were miserably hot. The store and dressing room were straight and in order but the carpets are in need of replacement, they have terrible spots and old. The dressing room has been torn up by customers, the wall paper has big torn areas and the carpet is heavily stained and smells. The employees keep the store in order and clean these issues are wear and tear over time. This is an issue out of the employees hands, it needs to be taken care of from the corporation. I love Goody's and the fact that I don't have to drive into Louisville to shop, it would be nice for the company to listen to its customers and fix needed updates and repairs!!!"
"You used to have the best plus size dept. then it really went to crap. The manager there now is bringing it back slowly but surely. We need a bigger plus size dept. here. Casual pieces nothing fancy. This store also needs new carpeting desperately. There is a nasty smell like nasty carpet."
"I was amazed at how good the shoe section looked. It was very organized and pleasant. Michaela did a great job assisting me. So did so great that I wanted to complete this survey to let you know that. However this survey is extremely long and takes up more time then I planned. My guess is that is discourages people from completing the survey."
"Okay. Wish the store was more organized"
"It was good but my coupon didn't work I think something was wrong with it the lady in front of me her coupon didn't work either"
"Excellent experience. Great products at great prices."
"It was okay my coupon said good on clearance items but when I checked out I found out it wasn't good on all clearence so I put what I got back and got something else"
"This time the store was extremely well organized."
"I was very disappointed with the selection of plus-sizes this year. I have always been able to buy Alfred Dunner at this store before. They have reduced the amount of plus sizes offered here and what is offered is not for older people. I don't know if I will be back. I always enjoyed shopping at Goody's until this year. I was always able to find decent clothes. It seems to have gotten a little junky and not taken care of."
"this particular store can be messy - displays are disheveled and sale racks are too close together"
"Goodys is a great place to shop. The workers are great and always there when you need help. Actually I have to say shelbyville kynis the best I have ever been at,."
"Great shopping on Black Friday"
"Great sales but you have to search through the clearance racks."
"I enjoy shopping at this store from time to time. It's close to home and can find most of what I'm looking for"
"No associates on floor to help you. If you want help you have to hunt to find someone."