"I had to ask the associate to check out my purchase. He did not speak to me when I approached the check out location."
"The Goody's store in Lawrenceburg is nice and I've bought some lovely things there."
"I love shopping here because they treat me like family and that makes me want to keep comming back. The prices are excellent. The coupons is an add plus, meaning more savings for me to spend here later. Not to mention the quality and trendy styles they offer. I really love the merchandise offered. This is really my number one store!"
"It was really good. I did wish at times there could have been some sort of scanner to check a few prices. I asked for help to see on a few things, and felt like I was bothering people. Even though I believe they would have helped me willingly and with a smile, I personally do not like to ask for help, so I walked away from a few things without checking on prices."
"It was a great experience overall. I do wish they had scanners for price checks, because I don't always like to ask for help."
"Everyone was friendly and helpful"
"Mary, the stir manger went beyond the call of duty to assist my needs. She was very friendly."
"Never enough employees in the store here. It is not unusual to have to walk the whole store looking for an employee to check out my purchases. It is tempting to put merchandise up & walk out!!"
"I always enjoy shopping at Goody's. They have up to date styles."
"It was awful. The lady checking me out Heidi was very rude. She rang up some pants that was supposed to be 9.99 and had to be asked someone if they was. Then I get home and I find I had two shirt that was awesome doorbusters that was supposed to be 9.99 and she didn't fix that. And also I found that she left one of the alarms on it. So now I have to take the shirts back to get it for the right price and even if she would have got the correct price on the shirt I would still have to take it back to get the alarm removed. Not one person in the in the store offered us assistance not even a smile or a how are you today this is by far one of the worst visits I've ever had and I come there all the time I'm very disappointed"
"Olivia was a great experience as having for associate !"
"it was just crowded with sale merchandise, hard to maneuver, but I understand. it will not discourage me from going back."
"Great experience today. Associate Olivia was very helpful with my coupons!"
"Over all the experience was great store clean other than the purse section they where everywhere and hard to look at but not inconvenient I managed the lady that checked me out very nice and very polite"
"I visited a Goody's in another county as the Goody's where I live has been closed. I was so sorry when that happened."
A rep from Goody's, Lawrenceburg, TN, rbSTAGE, has responded:
“ Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”