"My shopping experience is always great"
"Lots of merchandise to choose from."
"The associate was friendly, but the supervisor who was sitting at a computer did not look up or acknowledge any of the customers. When the associate asked the supervisor for change (he only had two dollar bills when three were needed) she approached the register and asked what he needed. Instead of taking the time to obtain dollar bills for the associate as requested she stated here's what you do and removed 4 quarters from the register. Someone with good customer service skills would have looked at the customer first and asked do you mind coin or would you prefer bills? Because I am a customer who didn't want four extra quarters (on top of the two I was already getting). It's a small event when you look at just this one instance, but I have been in this store before and have not enjoyed my experience. Never an associate around to help you shop. I won't be back which will delight the store supervisor."
"Great shopping experience. Clean, quiet environment"
"Stuff always friendly and helpful, excellent deals for clearance."
"It mas an amazing experience."
"I love shopping at goodys it’s fun and relaxing."
"I love to shop in this store as it is quiet and peaceful. Also has lots of choices. Great sales."
"normally satisfactory ,but on this visit disappointing"
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”
"Like shopping here without going to the mall. Great quality and prices. Very friendly and helpful staff."
"You would have thought I was shopping for Christmas it was that great."
"Hate the coupons -- they are never valid for much, too many stipulations, just don't send them"
“Thanks for letting us know about the issue you had with one of our offers. We appreciate customer feedback, even if we’re not meeting their expectations — it helps us a great deal in improving the shopping experience. We will share this information with the appropriate team and do our best to get it clarified and corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"Awful. The store is messy and the clothes are so jammed in together that you can't see the clothes. I couldn't find clothes that are meant to go together. The clothes looked cheap."
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”
"I think I have adequately addressed this in my previous remarks. You may share those remarks if you choose."
"I love shopping at this store as it is quiet and peaceful. They have lots of good buys and sales. A great place to buy gifts."
A rep from Goody's, Hermitage, TN, StageAM, has responded:
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”