"This survey has mandatory answers to questions that did not apply to my shopping experience ... need a does not apply box with each answer choice !!"
"most employees are friendly and helpful"
"I like the store and can always find merchandise to purchase. Good selections, friendly staff."
"Have had better customer service in this store in the past. Store was very cluttered and not clean. I will shop on line before I ever return to this store."
"I love your store I could speed hours in it browsing.,"
"Cashier was rude when I told her I preferred not to give out my cell phone number and/or e-mail address for a $15.00 purchase. She stated I just lost my 40 and Fabulous discount and abruptly turned the CC kiosk towards her and ran my purchase thu. Didn't even turn it back around for me to use my card. VERY RUDE"
“ Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"It is nice to have a store locally that has a variety of items.I have a 19 year old daughter that is Plus-sized. the choices for these sizes are not age-appropriate. (look like old-lady clothes) I would definitely purchase more, if there was more young plus-size"
"I enjoy visiting your store and frequently make a purchase. But I really wish you would get more cute toddler BOY clothing!!"
"Sales person at check out was super nice."
"my experience was ok, employee were ok, not too friendly, i do enjoy look in this store. to see what's on clearance and what's new."
"I love the variety of clothes that are suited to my age and interest."
"The employees are normally friendly and I appreciate that. They are willing to help if I need help finding an item or just need an opinion."
"Upscale looks at reasonable pricea"
"A very helpful and relaxing experience!"
"Enjoy looking around store and often select a gift from what's available in the store."
A rep from Goody's, Chillicothe, MO, StageAM, has responded:
“ Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. We look forward to working with you so we can earn back your business. ”