"Great. Exceptional customer service from Quinn"
"I came to the store frustrated and in need of a pre-knotted bow tie for my son. I was promptly greeted by a person with a friendly smile and kind demeanor. She not only found the item I needed, but pointed out that it was on sale. I was able to purchase what I needed and get a back up item at a reduced rate. I was so pleased with my experience that I called the store to speak with a manager. I had no idea the person helping me was actually the store manager. This is a perfect example of leadership by example. I will not only continue shopping here, but I will share my experience with my peers."
"I walked into the store and I saw the pick up online order sign, so I went and stood there I know about 15 minutes and the cashier was on the other side, so when she was finished she started scanning clothes near the register I was standing at, I believe she knew I was standing there, so another customer comes up and she tends to them, so I went over to the other side and I told her I was there for a pick up and I showed her my email and she ask me did they send it to this store and I said yes, so she goes and look behind the desk area and tells me it is not there and ask another associate to help me while she jets to the other side to help other customers. So I showed the other associate my email, she made phone call and she went back to look and my items were there, she apologized she said the previous associated didn't look well. So, I don't know it didn't make me feel good to shop there, I have a second order coming and I really do not want to interact with the first associate."
"I just love going into these kinds of stores when I am near one. I can always find something to buy for self or a gift. I don't go real often because we don't have one close by."
"Overall, I enjoy shopping in this store. I have had issues in the past finding an associate to unlock the fitting rooms. Also, there is not a lot of room to navigate around the store with young children. Today, however, I easily found what I was looking for; and had a friendly cashier."
"I like this store very much. My only complaint is I need petite slacks and can only find jeans in some stores. I want dress slacks."
"It was very good. The associate was very friendly, knowledgeable and took time to help me make a decision on purchasing a gift."
"I found some of what I was looking for. However other items just cost way too much."
"Helpful and friendly associate that checked me out. Also the discount I received."
"I could not find assistance and had to wait about 10 minutes to checkout."
"Excellent variety of products for all household members."
"Overall experience was great! Never have a reason to complain about them. Friendly atmosphere."
"My experience was AWESOME - best sales associate that I have encountered."
"My general experience with Stage was good. Sure would benice if the store was larger and more room in between shelves, tables, and racks."
"I was very disappointed with your coupons. I visited other stores and used the coupons and it worked great but your store coupons were terrible."
“Thanks for letting us know about the issue you had with one of our offers. We appreciate customer feedback, even if we’re not meeting their expectations — it helps us a great deal in improving the shopping experience. We will share this information with the appropriate team and do our best to get it clarified and corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
A rep from Goody's, Athens, AL, StageAM, has responded:
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”