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Product & services pricing
2.50/5
Chance of future purchase:
0.00/5
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0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2018-01-24

After 10+ Years of OnLine Ordering-Adios!

"Worst customer service experience ever!!! Placed order over internet...got Order#. Days went by and no Order Confirmation or Shipping Info BUT credit card was billed. Emailed for status..nothing! Called..no one there, had to leave message....no return call for days. Kept emailing and calling. Finally some person responded by saying it was UPS shipped that previous Monday but would not give me tracking number. Friday..still no order. Emailed and called..again no reply....a few days later I get a non descript email stating UPS returned box as "Destroyed".
They would replace order but still NO tracking number! Order arrives BUT it is the WRONG product!!!!!!!! I immediately email and call, again no one replies. I finally get a UPS Return Ship label and send back. I recalled and emailed. Get "Undeliverable-Blocked" email address and emails all returned. I called...phone rings but no answer then disconnects after 10 rings.
Original Item was finally delivered a over a week later.

Goo Goo On Line has become a real pain. Their concern for their Customer's is nada, bill, nothing!

I will NOT buy from them again after eating their product for over 60 years!
"

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