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Verified
5/5

2008-12-12

"Disappointed by another internet vendor, I frantically searched for another merchant that had the Franke sink I wanted in stock. I lived near by and expected I would have to pick it up to receive it in time. I called make sure the item was in stock and was pleasantly surprised to discover that it could be delivered faster than I could make time to get there! Tracking information was provided almost instantaneously.

I placed the order on Monday at 2:30 PM and received it on Tuesday at 3:30 PM. Wow! Can't get better than that! Absolutely EXCELLENT!!!!
"

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Verified
5/5

2008-09-26

"I ordered a Houzer sink from Goleco at the best price I found on the web. I do a lot of purchasing over the web and have never had a serious issue with any purchase. In this case, however, the sink arrived and to my dismay was significantly damaged. I have to admit I thought my "charmed" life of buying over the web was finally catching up to me. However, I immediately contacted Goleco Customer Service which had me forward pictures of the damaged sink - they immediately made plans for UPS to pick up and indicated they would do their best to expedite replacement with the factory - still, I expected at least 2-3 weeks additional delay for my kitchen "refresh" project. However, within one week of my notification to them that I had a damaged shipment - my new sink was on my doorstep in perfect condition and I'm "back in business". Things don't always go perfectly under the best of conditions but I believe the truest test of an organization is how they respond to problems. I was very impressed with how Goleco responded to my problem and the job they did in resolving. I would not hesitate to purchase from them again. "

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Verified
5/5

2008-04-11

"Great to do business with, ordered a vessel sink at a price that I thought was too good to be true. Price was better than right and it was backed up with service from people instead of computer generated e-mails.

I will not hesitate to use them in the futre.
"

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Verified
5/5

2008-03-14

"EXCELLENT. I put together my order on-line. called to ask some questions about finishes. got excellent phone support. placed the order wed afternoon and my items showed up the next day (with NO expedited shipping.) everything was factory sealed. the prices were VERY competitive. "

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Verified
5/5

2008-01-28

"Goleco Decor has provided us with excellent customer support. We purchased a Franke sink and faucets on-line. Delivery was prompt and transparent (with FedEx IDs we could track the shipment across the country). When a question arose the e-mail support was very prompt and helpful. We can't imagine a better on-line buying experience."

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