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1/5

2002-03-18

"I purchased a system from them relying on the perfect score here and the low prices. The salesperson didn't know what motherboard the computer had then said it was BioStar, although in reality it shipped with a
Matsonic. Said will ship in 10 days. A week later I call, they said din't ship until day before because of "testing." Curiously, no "testing" was mentioned when I ordered. Only later did I get a tracking number from them. The PC arrived a week later.

Update: The mouse they provided with the system (no name just like most of their periferals) is now unuseable after only less than two months of normal use. The left mouse button is constantly depressed. I called them, but they said I shouldn't bother returning it as I will get charged more for shipping and handling than for buying a new mouse. I'm not ordering from them again. Stay away from these people if you can.

Update 2: Less than a year after purchase, the power supply died. Global did properly identify the issue and I got a new supply which lasted for a month or so. Then, the computer was totally fried and would not respond even to a new power supply. I sent it back (it was still under warranty) and they claimed to have fixed it. It was shipped back with the heat sink loose. Too late I realized this and the system was once again fried. They refused to accept it for fixing again and I dumped the system buying a new one from CompUSA. More expensive, but has ben working now for 2 years without incedent.
"

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