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Verified
5/5

2020-01-17

Execellent Service

"Personal attention on every order that is placed with my Account Manager."


Verified
5/5

2020-01-16

Always great customer service

"I deal with Laura Borrerro on a frequent basis. Her response to requests for quotes is always quick and her response to all the questions I have is equally quick. She is great to do business with."

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Verified
5/5

2020-01-13

Western Washington University

"the sales rep was very helpful to me they. they gave me many options to choose from to better help me pick the right equipment for the Job I will use global again you can count on it !! "


Verified
5/5

2020-01-13

Delivery of items are always as expected

"Always great products and delivered on-time."


Verified
5/5

2020-01-13

Excellent!

"Good service! Fast shipping..."


Verified
1/5

2020-01-13

They won't pick up the extra scrubber they sent.

"They are saying it's my responsibility to get it back to them when it's not."


Rep reply posted 2020-01-13
A rep from Global Industrial, GlobalIndustrial2, has responded:

“Thank you for choosing Global Equipment for your recent industrial needs purchase. We value our customer’s feedback and view it as an opportunity for growth in the future. Our goal is to offer quality products for the lowest possible prices.

We were able to locate your order that reflected the purchase of the product that you reviewed. Thank you for taking the time to address your concerns. We will work to have the second unit received at our expense and forward a prepaid bill of lading once complete.

I apologize for any inconvenience this may have caused you and we look forward to doing more business together in future.”


Verified
5/5

2020-01-13

mats for breakroom

"The mats are just what we needed at a price which fell in with our budget."

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Verified
5/5

2020-01-13

Joe Potenza is AWESOME

"I always work with Joe Potenza. He is so personable and helpful. He always goes the extra mile and I would rather deal with him than order online. Love the way he helps find specific items for us!"

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Verified
5/5

2020-01-13

Cantilever rack

"N.. Conte was very helpful on getting the order placed and turned around quickly as I had forgotten to get the order finalized. "

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Verified
1/5

2020-01-13

SLOW

"took forever to get my first order and my other order is still not here after several weeks now. "

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Rep reply posted 2020-01-14
A rep from Global Industrial, GlobalIndustrial2, has responded:

“Thank you for choosing Global Equipment for your recent industrial needs purchase. We value our customer’s feedback and view it as an opportunity for growth in the future. Our goal is to offer quality products for the lowest possible prices.

I was able to locate your order that reflected the purchase of the product that you reviewed. Thank you for taking the time to address your concerns. The balance of your order should ship the first week of February due to a recent backorder.

I apologize for any inconvenience this may have caused you and we look forward to doing more business together in future.


Verified
5/5

2020-01-13

Global Industrial

"Overall very good experiences with Global Industrial."


Verified
5/5

2020-01-13

Solid Company

"Always helpful and has a large selection"


Verified
5/5

2020-01-13

Table

"Product was exactly as described! Deliver was quick and we were very satisfied with the quality!"

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Verified
5/5

2020-01-13

Excellent

"Zane Brown is great to work with, he is attentive and is great at his job in customer service!"

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Verified
5/5

2020-01-12

Good job

"Was good thanks for the help!"