ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
1/5

2010-01-14

"We ordered two world globes from Gifts For professionals. The owner, Josie, did call us the next day to say that the larger globe was out of stock, and she canceled that part of the order when I asked her to. She said the smaller globe was "at the warehouse", so we kept that part of our order active. She also added that she "would probably have it the next morning". Since their orders are, according to them, filled and shipped from their warehouse, this seemed odd. Why would it go to her?

A few days later, we had no word about shipping. I called and got a machine that wouldn't let me leave a message unless I had an extension number. I sent an email and got no reply. I sent another email and a man did eventually reply. He said they "did" have the item and that if it didn't ship in two days, they'd cancel the order. Two days later, we still had no info re: this. I called and got the same machine. I emailed and got no reply. I then called the next day, spoke with the owner, and she told me that they DID have the item but that it was "on the wrong shelf" and they just found it. I didn't believe her and I canceled the rest of our order.

My opinion of Gifts For Professionals is this: they sell things they don't have, promise what they can't deliver, and stall the customer for time. If an item is dropped shipped, I'd expect a delay. But to say that "it SEEMS like we have this on hand" and not to verify or ship in a weeks time? Baloney. They probably TRIED to get the globe from a supplier, but stalled me by saying they had it, and then that it was "on the wrong shelf", and by not answering emails in a timely way or at all. Are they crooks? Probably not. Are they deceptive and running a business poorly? Yes. To their credit, our card wasn't charged. Another site like this has a similar negative rating. I won't do business with Gifts For Professionals again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-11-20

"Fine, as advertised. The product I ordered is good quality."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A