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Verified
1/5

2015-12-21

"Biggest mistake was ordering from this site. They got my order completely wrong. They replaced the things that I ordered with cheap imitations, and when I tried to reach out to their customer service, I experienced the absolute worst customer service..I quickly realized that there was no point of even trying. I don't recommend this site to anyone. They will mess your order up, and charge you for things you won't receive. Avoid this site."

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Verified
1/5

2014-12-30

"This company has the WORST customer service I have ever encountered. Tried to place an order several times for 20 gift baskets for my customers. Was told that a manager named Evelyn would call me back, and this never happened. Called back two days later and was told the same thing. This was the last week of November. Received no followup for the next two weeks. Called again the 3rd week of December. The mysterious Evelyn was always in her car, out to lunch, in the warehouse, on another call. I really felt that these people did not want my business. Finally someone called me back and I stupidly completed the order. Next time I will call Harry and Davids. May cost a little more, but who needs this headache during the holidays. Also, they never sent me a confirmation number, receipt, or ANYTHING. NEVER AGAIN!!"

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