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1/5

2015-04-28

"I had the worst experience ever with this company, The support team is very unprofessional, the average response time is 4 days. When they presented the demo plan they almost forced us to take an $1000 per month plan. sales pitching aggressively while providing answers that were not accurate at all. The entire demo was held by a lady called Mara Willemin that told us that everything in the platform is customizable, only after we started paying the truth came to the surface and every feature in the platform had to have API development in order to be changed.
They billed us for money that we did not owe them! The highlight was when Will Stevenson (VP of Operations) mocked me on the phone and laughed while saying that he was sorry that he charged my account for money that we did not owe them. Seriously?!
To summarize this review, these guys are the worst. They will take your money, give you bad support and then laugh when you complain. I would never recommend them to anybody! BE CAREFUL!
"

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