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Verified
5/5

2007-10-06

"I places my order at 5:30 cst on 10-02-07 and they had my tracking number to me in five minutes.
I ordered the Garmin 172c a refeb unit. I was able to get it for 250.00 less than a new unit locally not including tax.
They sell referb units that carry the same warrenty as a new one. FedEx dekevered the unit to me at 11:30 10-05.
I was well packed with fell unfo and all cables in the factory box.
Garmin call the unit Newly Overhauled.
Getfeet wett is a grear company to do business with.
"

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Verified
5/5

2007-08-12

"I tracked this order and found it was delivered to the wrong address, Fedex can't find it and I am out over $700.
This company hasn't returned any emails and I can't reach them by phone.

Although it is actually a fedex mistake, getfeetwet needs to take action and satisfy a sale.

I am leaving this Wed. on a week long boat trip and am without a GPS... NOT HAPPY.
If they don't "next day" my GPS at their expense so I have it for the trip, I am disputing the order with my CC company and going elwhere to spend my money.

UPDATE!
After not hearing anything and getting mighty aggrevated, they finally contacted me and after some coaxing they have sent another order along by 2nd day air and I should have it soon... we'll see if it gets here.
I will say that they followed up and satisfied a very irate customer and I can definately give a few thumbs up and recommend them to you all...
VERY SATISFIED!
Thanks guys!
"

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Verified
1/5

2007-07-07

"Avoid this company. Everything worked fine until order was changed. Picked up order at GetFeetWet and due to incorrect order, the amount ended up $66 to much. This was charged to my credit card with a promise that a credit would be done the day after.

No credit has up to this date been given and the company do not replay on mail or return telephone calls.

As I live in Sweden, I can not visit the company and the amount is to low to start any actions towards GetFeetWet.

I would never recommend anyone doing business with them
"

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Verified
5/5

2007-05-23

"Very satisfied with the purchase of a Garmin Streetpilot c340 from getfeetwet. I am not sure if their sales team/customer service is really open during the weekends (as their website claims) since there was no response to my call/email on a sunday. However, monday morning, I had a voicemail as well as a reply to my email about the product, both of which answered my queries. I then made the purchase using paypal and received the product in three days. The device works great."

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Verified
5/5

2006-07-20

"My wife really wanted the new Garmin C550 for the traffic feature. I pre-ordered the Garmin from Getfeetwet.com a month before it became available. The company was true to its word down to not billing me until the product was in stock, called when they were going to ship and delivered it in a day. I would make another purchase in a heartbeat. "

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Verified
5/5

2006-07-17

"Excellent transaction. Placed order on the phone. Got my item before the other vendor was able to even reply. I was on a waiting list with megagps.com and they had the item backordered without being able to even tell me when to expect my item.

Getfeetwet.com got it to me FAST!

Thanks!
"

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Verified
5/5

2006-07-11

"i have purchased from Getfeetwet.com and i am very satisfied. I read superfresh's comment and it seems like all he is out to Trashtalk stores. If you will click on his profile and see his comments on other sites.He is out there to trash talk other businesses. I Have a great experience with getfeetwet and i can not complain. Ya'll have to give em a try to find out. great prices great ratings. "

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Verified
5/5

2006-06-27

"The order was received and promptly acknowledged by the seller. The item was ordered before it was available and shipped as soon as possible. The transaction was trouble free and the item was received by me within the time period specified by the seller. I would do business with the vendor in the future. The price was the lowest I could find after an extensive online search. "

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Verified
2/5

2006-06-17

"Beware! I tried calling the whole day and can't get anyone.I tried emailing and no reply. I left a message and still no reply. I just tried the live chat and said that i was 2nd on the queue, then 1... stayed there for more than 30 min and kept updating with the same message. It is automated to trick you. try it for yourself. I have a bad feeling about this site. I read the review's here and thought it was okay. But I was wrong... It's been a week since I ordered a GPS system and still not arived. I live 40 min from them. It shouldn't take that long. I'm scared they will use my credit card number for other purpose. Stay away! Beware!!

UPDATE: Although they totally ignored my email to cancel the order, they did send me an email 13 days later that they were going to send my gps. And I got within a few days. My card wasn't charged until then.
"

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Verified
5/5

2005-11-28

"Found a referbished Garmin with full manufacture warantee and and addition 1 year from GetFeetWet. Great price too. Unit arrived on time and in perfect condition. NEW except the Garmin refurbished sticker on the box. Currently on their site now looking for more toys. TY PWA in JAX"

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Ability to determine if a product was in-stock real time
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Verified
5/5

2005-06-24

"The product was shipped quickly. I had trouble reaching customer service for several days. However, once they returned my email they were quick to resolve my problems and were extremely helpful. I was very impressed with their customer service once I reached it."

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Ease of ordering online
Ability to determine if a product was in-stock real time
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Verified
5/5

2005-05-25

"Excellent fast service. Best price after an extensive web search. Very friendly customer service. Plus they threw in a free T-shirt to boot. Would definately use them again."

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Verified
4/5

2005-02-18

"I ordered an item which was on backorder from GetFeetWet.com, and found that he often overcomitted on when the item would arrive. He kept always saying "next Friday" until it finally shipped on 2/2/2005. His original commit date was 1/24/2005.

I am impressed by his pricing, price protection, and extended warranty. Definately the best that I have found. But would not recommend ordering backorder items.
"

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Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Verified
5/5

2005-01-18

"My second Garmin purchase from them. They were excellent on the first purchase and somehow exceeded my expectations on the subsequent purchase. Excellent customer & technical support AND price!!!"

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Verified
5/5

2004-09-04

"This was my first GPS purchase and this company had the best price, was very helpful (and informed) on the telephone. The shipment arrived almost before I put down the telephone. I'd order from then again and again!!"

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