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5/5

2019-06-03

The best seller for German auto parts.

"I’ve been getting my parts from GAP for years. Knowledgeable staff, great service, and excellent prices. Highly recommended."

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5/5

2019-05-20

German Auto Parts is the best

"GAP is a great source for parts. They're great people to work with who really care about cars including older cars that are often difficult to find parts for. I would definitely recommend them. "

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5/5

2019-05-19

Excellent customer service

"I had a complicated engine job to do on my VW and after going through the website, I still had a few questions. I spoke with Mark on the phone and he helped me figure out exactly which part would fit my engine, even discussed the repair I was going to do and suggested parts I would or wouldn't need. He also sourced a part I needed that was listed as unavailable online and added it to my order, drop shipping it from another facility. Overall top-notch customer service with the purchase as well when i wanted to return unused parts. Also, they only sell top of the line parts, so you always know you're getting the best. "

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5/5

2019-05-15

Excellent service everytime.

"Mark is awesome. Very responsive and goes above to help with hard to find parts. Which is just one of the reasons why I have been buying from GAP for about 10 years now. I never consider ordering parts elsewhere. These guys know what they are doing and do it extremely well. "

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Verified
5/5

2019-05-14

Hard to find parts

"Always good doing business with this company. They've always exceeded expectations. No one else was even able to locate these parts. Just remember to keep these great companies to stay in business."

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Verified
5/5

2019-05-14

Reliable service

"More than willing to help with any part number even if it’s not carried by them. Appreciate the honesty and forthrightness of our relationship. "

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Verified
5/5

2019-05-13

As good as it gets

"Mark at GAP is very responsive which is one reason that I have been a customer for over 20 years."

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Verified
5/5

2019-05-07

It was my mistake and it was even handled outside business hours

"Very impressed with how GermanAutoParts handled the transaction.
Mistakenly didn't order the right number of rotors and by the time someone else pointed it out to me it was already an hour and a half after they closed. I called and left a voice mail for them expecting them to pick it up the next day but was astonished to see an email a few hours later indicating my voice mail was received and if I'd like to place an additional order to get the other front and rear brake rotors. Glad to see GermanAutoParts is back in business and handling things just as well as they always have.
"

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Verified
5/5

2019-05-03

The BEST!!!

"Mark and Holly have been nothing, but professional and helpful. They have helped me track down what I need for some older vehicles when no one else could. Great team and great experience. "

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Verified
5/5

2019-05-02

Superior Service

"My experience with German Auto Parts has been nothing but excellent. Mark is very hands on with customers to ensure that all questions and concerns are addressed. My orders are shipped out promptly I wished that a lot more companies would have personal such as Mark"

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1/5

2018-08-15

no refund

"received wrong parts returned those parts for the right ones but never received my refund for the returned parts so i ended up paying double the price for one set of axles, robbed! no communication, no nothing. I can say they did get me the right axles out to me quick but still out the money"


Verified
5/5

2012-04-26

"Excellent Service! The parts arrived 1 day sooner than expected with only $20 in shipping. All the items were correct and packaged securely. This is a great website for all DIY guys working on german cars. A great source for the difficult to find items. I will be ordering from them again in the near future."

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Verified
5/5

2012-01-12

"received pinch bolts for VW upper arms 36 hours after placing the order. Quick service!"

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Verified
4/5

2011-08-11

"One of my favorite places to order parts. While they don't have the largest selection, they have the highest quality parts at great prices, and I love the fact that they only charge you the actual shipping cost - few places do that. I'm a loyal customer and have been pleased every time. The only reason I didn't give them five stars is because I feel they could have a larger selection."

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Verified
5/5

2011-05-07

"Ordered a water pump for a Volkswagen last year, I was introduced to them after contacting HEPU Germany directly asking where I could purchase one of their water pumps for a GTI."

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