ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2010-12-27

"Very quick fast and easy!!!! Love the work!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-12-26

"This is my 3rd time purchasing a product from gerber-tools.com. the website is user friendly and I enjoy being able to personalize my products by paying for the engraving. The products are of good quality as well. I currently have a multi-tool that I purchased in the spring of 2008, which is still in good shape."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-25

"Awesome product and price!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-20

"The service provided by this company was superb. I needed a Gerber eFECT Military Maintenance Tool for my nephew who came home for Christmas before being shipped to Korea. The woman who took my order over the telephone was extremely helpful, including her suggestions on how best to ship my order to make sure I had it by Christmas. The email follow up with information on my order was the best I have experienced, even down to the email that contained a link to the US Postal Service website with the tracking number already entered so upon linking to the site, it immediately gave me the status of my order without me having to enter any numbers. The order arrived on time, as promised, the tool is perfect for a soldier being deployed overseas and I am 110% satisfied. Thanks Gerber-Tools.com."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-17

"What an easy company to deal with and such fast shipping. I am very impressed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2010-12-17

"Great website-easy to find the product we wanted.Detailed descriptions. Easy and quick to order and instant confirmation of my order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2010-12-16

"My order has been canceled and my funds restored to my account. Customer service is, however, still very rude. Ordering from this firm will probably be generally a great experience for most, unless there is a problem with your order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-14

"They did what they said they would do in a very timely manner. I received their order in 5 days."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-13

"I saw the Gerber EAB on another website and was about to order when I thought to do a quick search. In that search I found Gerber-Tools.com, with a lower price and the option of laser engraving for less than $5 and no set-up charge! My order arrived today - 10 days after being placed, which, considering the custom engraving I am very pleased with. The knife is excellent quality (unbelivable for less than $10)with great fit/finish. The fact that it takes disposable utility knife blades makes it ideal for a client gift (but I am keeping this one!). The laser engraving was accurate and sharp, although, as expected from this engraving method, not very deep. Still, for a total cost of less than $15 I have a custom engraved, super well-made pocket knife that any client I would give it to would think cost me much more. I am a VERY satisfied customer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2010-12-12

"I have several products made by Gerber and couldn't be happier. I love the fit and finish and how your product takes a beating in the field and never let's you down. Looking forward to receiving my latest purchase from you....

Thanks for Awesome Customer Service Department.

Peter
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-12

"I purchased a Gerber Emerson Alliance Serrated Edge knife, 22-07158, from Gerber-Tools.com. These folks sell the real deal and most importantly, they ship the item on the day it is ordered. I couldn't believe how quickly these folks took care of my business. I will definitely be back with more business. thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-11

"The Gerber knife I ordered met my expectations. The site was easy to navigate, and the delivery was prompt. I have always been a fan of Gerber. This is a high quality brand."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-10

"Just ordered my second Gerber Gator Folding gut hook. I took it on my whitetail trip to Michigan and it was the best knife I have ever used for dressing a deer. My hunting buddy liked it so much I gave him mine and ordered another one. All you hunters out there need this in your gear."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-10

"I got this for my husband for Christmas. He did the foot work on research in many different knifes, and only was going to be satisfied. Happy hog hunting! "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2010-12-09

"It's an easy webpage and easy to find what you are looking for,but expensive ti ship to DK"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A