"Ordered a Razer Diamondback mouse for $45, versus about $80 from retail stores. Was shipped promptly and arrived very well packed. No problems."

"I am sooo happy that I found some place that sold this particular card, as not even newegg had any left. Even though I had to order from canada, and wait a little bit longer (not to mention pay extra for international shipping) it was a lot faster than I expected. Their customer service was very friendly and helpful too, as I thought I might have a few problems with my order. Overall, a very good experience!"

"I will recommand this store (Genitech) for there kindness they are promp to ship,those people are friendly you can trust Genitech and dont be effraid to purchase from this store.


My best regard
Jean Marc Fournier
Quebec"

"Excellent service and fast delivery, the staff made some hard promises to keep regarding shipping but it all came through.

I will definetely be ordering from them again."

"The object I got was competatively priced and shipped very quickly. I like the flexibility of payment options, including email money transfer (which I used). I'm looking forward to my next order."

"Bought a hard to find case and Asus A8N32-SLI motherboard from them. Good service, good prices. "

"The price was good.Delivery was prompt

I will be doing business with this company again"

"Excellent correspondence and the product arrived sooner than expected. I would DEFINATELY purchase from them again."

"One idle Sunday, while comparison shopping the new Creative X-Fi XtremeMusic sound card I was soon getting, two things occurred. First, I realized that Genitech had the lowest price I could find from a Canadian retailer I was willing to order through. Second, I noticed that the word 'average' was misspelled on their website, repeatedly. Bored, I emailed the customer service link, bringing to their attention their error. To my surprised amazement they replied to me within 5 mins., thanking me for the heads up, and assuring me they would notify their web managers. This is bourne out by the fact that they have made the neccessary correction. Their rapid response increased my confidence in Genitech to the point that I ordered the new card from the Genitech site immediately afterward, on Sunday, Oct. 23, at approx. 2 pm, and it arrived via FedEx at 8:30 am, Wednesday, the 26th. I was asleep, and missed the door, but it came around again at 2:30 that afternoon, just before I left for work!;} Best price I could find from a Canadian retailer, and everything has gone smoothly. Thumbs up!"

"Purchased laptop as desktop replacement system. Laptop and Ali's customer service exceeded my expectations. Had some issues with the 1.8LCD screen on the top of the laptop. Ali offered to fix the issue, however since it is cosmetic I declined."

"They answered my questions accurately and in a reasonable time frame. The prices were quite good and the products exactly as described. Everything was shipped in the expected amount of time and arrived well packed and functional. I'm quite likely to buy from Genitech again."

"Was looking for a cheap Video Card, and settled on the BFG GeForce 6600 GT OC.

Genitechcomputers.com had the lowest price I came across at $174.99 plus a $40 mail-in rebate from BFG. It was a no-brainer to buy this card because it fitted my needs exactlly.

I ordered it on October 8. I revieved an an automated e-mail confirming my order. Recieved an e-mail on October 12 from FedEX with a tracking number. When I ordered this card, I picked Canada Expresspost as the shipper, but I guess Genitechcomputer.com changed it at no cost to me.

Finally recieved my package on October 13 at around 6:20 pm. I was not impressed with how my card was packaged, as it was shipped to me in just one of those white plastic bags. No attempt to protect the product was taken. I opened the bag and sure enough the fragile box protecting the video card was damaged. I opened the video card box, and to my horror, found the metal back plate on the video card was bent about 50 degrees from straight.

I was able to straightin it back to where it is supposed to be, then installed the card.

Luckily the card words fine, and there does not appear to be any further damage done to the card.

This is totally unexceptable and irresponsible of Genitechcomputers.com. My video card should have been packaged properly inside a cardboard box double or triple the size the Video card box, and wraped in bubblewrap and/or crumpled newspaper to prevent this very thing from happening.

If they had taken the time to properly package things, this review would be very different.

Pros
-Cheapest price
-confirmation e-mails
-E-mail with traking number

Cons
-VERY poor packaging of products


*** UPDATE: October 17, 2005 ***


I recieved an e-mail from Genitechcomputers.com concerning this review and my purchase from them.

They were upfront in accepting responsibility for the way my package was shipped to me and apologized for the damage that occured to the
Video card. They expressed there intent to
rectify their shipping protocols to prevent this
occurrence from ever happening again, as they
have expressed their desire to satisfy their customers.

Furthermore, Genitechcomputers.com has offered me a refund, which I have accepted as well as accepting their apology from this incident.

It is unique to see that this company has chosen
to do the right thing by taking responsibility, and respecting their customers. It is truly a trait that will set them apart from all the rest, and will insure there reputation as a respectable computer reseller."

"After searching for many months and even considering going stateside for a decent notebook, we came accross Genitech Computers and the G-STORM GS750X Extreme Gaming Notebook. They have been very helpful in making sure we got what we wanted at a reasonable price. This notebook is awesome, we love the high resolution LCD monitor and the little LCD logo display on the back. It's packed with features and accessory connections and even plays CD/MP3 discs when the opsys is shutdown on it's totally cool front panel controls. The sound system is great too! When using the Bluetooth wireless adapter we had to uninstall the Toshiba drivers provided and just let WindowsXP handle the simpler method, after that it worked great connecting to my PDA. Great service, awesome systems at reasonable prices. Genitech is definately the extreme gamers friend. If you'd like to read more about our experience please visit us at www.gamegrid.org, thanks."

"Excellent service. I bought parts for a new system. One of the hard drives was defective. Genitech replaced it no problem. I had compatibility issues with my RAM and motherboard. Again Genitech fixed my problem (shipped me new RAM). They were helpful, accomodating, and efficient. "

"Very professional setup, excellent customer service.

What impressed me the most is that I was provided with full technical support until I all my questions /needs were met. Ali went above and beyond expectations and I not only would recommend customers to Genitech, but I will also be a repeat customer.

"