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Verified
5/5

2008-04-30

"I had previously ordered a clear blue SHOCK DS lite replacement shell from here along with a tri-wing screwdriver in order to do the job. And while the case arrived safe and sound, the screwdriver I'd ordered was simply too big to fit in the screws used on the DS lite I own. Searching on GamerSection, I'd found a professional-grade tool kit in order to open up a lot more consoles with various bits to match. Order processed and shipped out the next day. FedEx initially said this order would arrive the 28th but then it was delayed to the 29th. The tool kit was - as much as I hate using cliché - "just what the doctor ordered." It had everything I could have needed to do the job and then some.

The only downside is simply the cross-border fee (since the store is located in Canada) and the bit of snafu with FedEx, but otherwise the store did everything right. It was also nice being able to IM chat with someone with the store that was knowledgeable about the products and could provide more info. Very well handled, and am looking forward to the next time I can do business with this company.
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Verified
1/5

2008-04-24

"I ordered and EZ 3in1 the 28th of January. Today, April 24, it still hasn't arrived. Supposedly it was lost in mail. When I first mailed to tell them I thought that had happened, they told me to wait more. I waited almost another month until they decided that they should try and claim the insurance. The thing is, I don't know how long it usually takes for this to happen correctly, but all they do is telling me to keep waiting, without taking any responsibility at all. Someone shouldn't have to wait three months to get your product. Each week I send an e-mail, but they refuse to do anything other than telling me to wait. If this goes on, I'll contact visa to complain and see if there's some way I can get my money back.

EDIT:
This week they finally accepted my package was lost and they said they'd send it again. They asked for my address three days ago and haven't heard from them ever since. Four months and still didn't get my package. I'll update if I ever receive it. Clearly, I can't recommend this store as they don't care for the customer at all.
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Verified
1/5

2008-03-15

"The first time I ordered from them (my R4), the R4 was out of stock, but one of my friends had good things to say about them, so I didn't mind the wait. When I checked on it about 10 days later, I noticed that they had had it in stock for about a week, yet my order was never processed (and I had already paid for it). So I had to call them and say "HAI WTF" to get it moving along. Then they shipped by Canada Post when I had selected FedEx 3-5 Day Ground.

The 2nd time (this recent order for my friend's R4), I ordered on Aug 6th. I used my account on the site, but gave them my friend's addresses (email and shipping) for the paypal payment. After a while, I figured she was getting the emails saying it's been processed and shipped and such. A week later, I asked about it and she said she had only received the email saying her credit card had been charged. So I looked up my account on the Gamersection site and it didn't show the order. Only the one I talked about before this one. So I called them up again on Thursday and said "HAI WTFUX", and they started getting it processed. Again I selected FedEx shipping, they shipped by UPS.

The friend that recommended them to me said they processed his orders fast and they always shipped by FedEx. And he lives in the same tiny town that I do.

I will never order from them again.
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Verified
5/5

2007-12-09

"When i ordered from this store, that was my first online shopping experience and I was surprised and satisfied. It shipped within 2 days (they are located 25 km from where i live) and their service was very good. So i decided to place a second (larger) order 2 weeks later and same quality service. When my first product got defective not long after, the rma pocess was quick, painless and very easy. The only downside with that site is that they use the US dollar on their website without warning the customer about it. they listed a product 40 $ and after taxes, shipping and currency conversion, it was like 70 canadian dollars."

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Verified
5/5

2007-10-06

"I am very skeptical about this whole online shopping thing, but I figured I would give it a try since I was getting such a great deal!

WOW!! I am amazed how easy it was, to my surprise I received my order in record time. And it's exactly what I wanted.

You best believe I am gonna shop here again.

Thanks guys!
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Verified
5/5

2007-10-06

"Excellent service! Fast, friendly. Highly recommend. Would purchase from again! Thanks"

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Verified
1/5

2007-09-11

"It took a full 6 days from the time they charged my credit card before they processed my order with no updates as to what was going on until I emailed them asking about it.
They changed the method of shipping I paid for from Fed Ex to Purolator. I only found out it had been delivered when I checked Purolators website and saw that it had been delivered. I went outside and found the package lying on the sidewalk near the road. It looked like the driver had just thrown it from the truck instead of walking up to my house and knocking.

Will not shop with again.
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Verified
5/5

2007-08-22

"Great service! I placed an order late in the early AM hours on August 15th. There was a problem with the system where I did not receive an e-mail confirmation of my order, but it was corrected even before I was able to speak with the very responsive agent on MSN. Item shipped same day and was received the next day. Well packed --- fast shipping, great selection of items, good customer service --- I can't ask for more!

After having some negative experiences with *OTHER* game accessory resellers in Canada (those opinions are echoed in their reseller ratings on this site) I can't say enough about GamerSection.ca! Highly recommended. Will order again...
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Verified
5/5

2007-08-04

"Because I live in Canada I prefer buying from sites with Canadian branches or from Canada. The two sites I was referred to was gamersection and kicktrading. After checking out the prices I found gamersection to be the cheapest, so I decided to try them first.

I find their prices to be alright. They are somewhat more expensive than other sites but generally their prices are the same. Al though shipping cost is sort of a pain (10$). However, they ship very fast. Usually I receive the product 1-2 days later. 3 at most! Everytime they ship to me they have included a tracking number and an order update. This is very good in my opinion :D


Overall I have never had trouble with these guys. I have bought from them 3 times and each time I have had a good experience. I'd recommend them to anyone looking for quality service!
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5/5

2007-07-19

"Nothing but high praise for ordering from this company online. I am extremely pleased with the speed of delivery. I ordered on Jul 18 at 2:00am online (I had a late night), and here it is Jul 19 at 10:30am FedEx is knocking on my door with the delivery. Can't beat that for speed! (It's also worth mentioning that this is a Canadian based company and I do live in Canada)"

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Verified
5/5

2007-07-08

"Shipped faster than expected. It was suppose to take 3-5 days but got it in 2. Very helpful staff as well"

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Verified
1/5

2007-06-21

"First i chosen Gamersection.ca , there if caused by maxconsole forum's buyer review.But there is not what as i think-- i placed order for Generation Nex around $70, and the order status suddenly changed to "On Hold". Icontact them and got the result to upgrade shipping, and i sented 4-5 email but no reply.Even their msn support, i given the order number, then the guy replied me asking someone to find out.I leaved email asked them to replied to my order status yesterday, until now my status still at "On Hold" and my mailbox was unable to see the reply from them now.I feel upset, and felt like they just waited me to give up.Properly before saturday no inprovement on my order, i've ask for refund or charge back on credit card."

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Verified
5/5

2007-04-10

"I had no problems whatsoever setting up my account and quickly had my M3 Simply DS ordered. It came quite quickly and was in perfect shape.

It works fine and I spend several hours a day playing it now. I am planning to order again as soon as possible.
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Verified
5/5

2007-03-21

"Ordered M3 Lite on March 15, came on March 21. Used some Canadian shipping site called "Purolator". Tracking number was sent next day, package was easy to track in Canada. Once it got to the US, it just said "in transit in US" but came the day after. The site is cool and whatnot. Painless purchase!

Of note: I ordered the M3 Lite and an extra GBA case, but it came with one!!! Now I have 2. They included 6 shells like they said on the site (although sometimes you see on sites that it only comes with 3 or 5 shells in other text). So I ordered one for 95 cents extra to be safe and that's that. But how cool is it that they sent all the shells?! Awesome site surfing it now!
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Verified
5/5

2007-02-15

"Fast shipping, tracking history provided, Item arrived in good condition, FedEx messed up on delivery date and came the following day instead, no biggie. Item came in box wrapped in newspapers haha. Have yet to test m3 simply (item), stay tuned..."

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