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Verified
5/5

2005-03-07

"Excellent selection, competitive prices, and good service. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being easy to reach
Being knowledgeable
Being trustworthy
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
4/5

2005-03-06

"I am pleased with the level of service that I've received from Gameve & will recommend to all my friends considering purchasing online."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Being easy to reach
Resolving problems
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
N/A
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
4/5

2005-03-04

"i really like your store. it enables me to shop at home because i work the swing shift so by the time i get up i only have a hour or so to get ready and go to work. its nice to be able to buy electronics at a very low price."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
Being easy to reach
Being knowledgeable
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2005-03-04

"The order was accepted immediately, and I received confirmation the same day."

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Is committed to quality products and services

Verified
4/5

2005-03-01

"had no problems. Decent prices, decent processing/ship time."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Being knowledgeable
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Making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
1/5

2005-03-01

"I was sent the wrong part. They did not answer emails for 3 days. They did not include rebate form as promised. They will not pay for return shipping of the wrong part.

Very poor customer service. Most emails, although not signed. seem to be answered by a different person each time who did not check to see what the other person had previously written even though all correspondence was included in the email replies.
"

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Verified
5/5

2005-02-28

"I purchased a refurbished Western Digital 160GB Hard Drive from GameVE. The price was great, plus the item shipped promptly and arrived quickly.

Overall I am very satified with my purchase.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
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Resolving problems
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-02-28

"No Problems Here. Will buy from again. Quick shipping Product is as described."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
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Customer service being knowledgeable
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Customer service resolving problems
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Customer service making decisions on their own
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Customer service being easy to reach
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Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-02-26

"Outstanding service in every aspect. This my first experience with GameVE.com, placed my order a tuesday night and it arrived at my door thursday morning. I was shocked with the speed of my order processing. One the parts had manufacturing flaws (not their fault), so I requested my RMa number, sent the part back, and then a few days later I received a call from them notifying me that the part was received, and that they will send a new one right away, and they did! To me this is no more than awesome communication and service, besides that, nobody offers better pricing. I'm looking forward to becoming a full-time customer."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Being knowledgeable
Resolving problems
Being trustworthy
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
3/5

2005-02-25

"It was a great experience. The prices were very competitive, and I recieved a response immediately with a tracking number. I would highly recommend gameve.com for future purchases"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
Being easy to reach
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2005-02-24

"AWESOME WEBSITE! I highly recommend this website to everyone.. Cause they have things that are not on other sites and that their prices are highly competitive!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-02-23

"Good communication!Hard to get products in stock!
Will definitly buy from again!A+A+A+!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
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Customer service making decisions on their own
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Customer service being trustworthy
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Customer service resolving problems
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
1/5

2005-02-22

"This is an oldie but goody here. this happened in late 03 but Resellerratings wont let you post past 04. Without a doubt the most awful customer service I have ever seen. My GF ordered me a Sapphire 9800 Retail, they shipped out an OEM.

Well we ship it back to them, then they shipped out the correct item, and fedex lost the damned package(not gameve's fault). Fedex supposedly found it, shipped it to my GF, and it was 10 9600 PRO's. My GF called Gameve, and they said to just keep the cards and sell them. Well she called back later and Lawrence quickly said it was a mix up and that they mistakenly sent out 10 9600 pros to us, and that we should ship the cards directly back to them. I called them up and He said that he never told my GF that, hmm, funny, I guess she made it up.

Well we saw right through him , and said screw that and ended up having fedex pick them up and sort it out themselves, and Gameve ended up just giving us a refund. Such lies and looking to make a quick buck. I was thinking of giving them a second chance, but it looks like not much has changed.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services

Verified
5/5

2005-02-19

"I am very pleased with the service and speed of purchase.I will return often to buy. Thanks"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
1/5

2005-02-18

"I ordered a Leadtek Winfast A350XT TDH FX5900XT
128mb RETAIL card to send to a friend. First, the wrong card was shipped (WinFast A350TDH instead of WinFast A350XT TDH). I didn't realize this before sending it to the friend, who subsequently noticed, but tried it anyway. The card did not work in any of the 4 PC's he tried (he's a computer professional). When I explained all this to Gameve's customer service and attempted to get an address to which to send the card, I got rather offensive responses, and no address information. Their Web return information did give return authorization numbers, but absolutely no information on where to send the return. In general, this experience ranks pretty much at the bottom of all on or off-line shopping I've done. At this point I'm stuck with a $200 card that I didn't want and doesn't work.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with