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Verified
1/5

2004-07-14

"Since gameshopusa is not capable of fulfilling orders or even responding to mails I have since requested them to cancel my order and will choose to order my chips elsewhere. BTW if anyone looking to buy from these guys STAY AWAY! or you will have to wait for eternity to get you stuff. Most pathetic service."

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Variety of brands and products offered
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Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
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N/A
Being easy to reach
Resolving problems
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
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Verified
5/5

2004-06-03

"Let me tell you something about these guys... First of all, I order sunday, I get confirmation of both credit card and shipping on Monday (Memorial Day). I ordered overnight. Due to a problem with airborne express (which doesn't exist.. hence.. the problem.) my package was somewhat lost.

Now, given how excited I am about this. I worry... I email my concerns to gameshop. I get a response, in which case they track down my shipment, find the problem, and get it resolved with overnight 10:30am for no additional charge. I know a company doesn't have to do this. I know mod chip distributors can be hit or miss. But these guys are on the ball.

I installed my Xecuter 2.3b + LITE yesterday and the most trouble I had was figuring out different dashboards (and being really nervous around d0). Quality product, quality company. If your looking for modchips, here is the place to go. Forget that they aren't listed on teamxecuter, because the service is way better than those that are on there.

Thanks again! chip works great!!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
1/5

2004-06-03

"terrible seller. took 21 days to ship my item and it was poorly packaged also. No one aswers emails i send or doese it apear annyone even works there another fly by night operation."

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Verified
1/5

2004-05-21

"I placed an order for an Xecuter2 modchip, and paid for it to be shipped overnight as it was urgent.

The item was shipped to my billing address instead of my shipping address. This angered me as I paid a lot extra for overnight shipping, and it was shipped to the completely wrong address, about 300-400 miles from the shipping address.

To further my frustration when I emailed them about it, they said that it did in fact go to the shipping address, it did not. The delivery notes clearly say the address where it was delivered to, and it was processed at a city less than a mile from my billing address, then of course there is the fact that it actually went to my billing address. After I replied saying it did not I never recieved a response.

Stay very far away from these guys!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
N/A
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-04-22

"All I can say is WOW! I was looking to buy a mod chip and saw plenty of complaints about many dealers. I found GameShopUSA at www.xbox-scene.com. They had great reviews there, so I went with them.

I ordered a chip on Sunday. By Sunday night, I already had 3 emails confirming my order, shipment and delivery confirmation number. Got the chip in the mail on Wednesday. :D
"

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Verified
5/5

2004-02-09

"I ordered a DMS-modded PS2 for $289.99, the best price I could find anywhere. After a week, I inquired by email. They replied that they had run out of PS2's and were restocking. A week or so later, I received the product in excellent condition, although the PS2 box had some wear on it. The model number shows that it is a Version 10, the latest version and it works as advertised. There are a lot of sketchy characters in the modding biz, but I am thrilled that gameshopusa came through for me."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-07-17

"I was anxious to buy this chip and when I saw this website was selling it the cheapest I wanted to check my sources. He posted his AIM up and we started chatting. I gained his trust. Very professional website and I recieved the product 2 days later. The product was very well padded, this chip doesnt need that much padding but it made me feel like this item did not have any damage done to it. Great and fast shipping/packaged and friendly owner."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

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