ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2011-03-08

"Best source of Ticor SS sinks that I have found. Large selection, great prices, fast delivery & excellent service. I hit the "Submit" button for an online order, realized that I had a mistake & called them. The corrected the error immediately with no problems. I have purchased 3 kitchen sinks (1 for a reno & 2 for new home) and highly recommend this company.

The 2nd purchase I made was in 2010, but I can't find that invoice # in my e-mail, so I'm using the one I have.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-03-08

"A lot of kitchen designers recommended the Ticor s405d-undermount sink so I knew it had to be a good value, and product. It was an amazing deal, especially since it was 16 gauge ss, not 18 which seems to be kind of standard by the better know brands. I easily saved a couple of hundred and got a better product.
It looks beautiful in my counter and is more than spacious enough for all my pots & pans.
Highly recommend this sink and working with GalaxyTools was great--they quickly shipped my unit without any damage.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2011-03-03

"Took about a week to receive our sink (found out later that was longer than normal due to winter storm). There was a small scratch on the sink, so called customer service. They offered a free replacement or $50 credit. So far we are happy with the sink (only used 1 week) and are overall happy with GTS."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-25

"I ordered 2 faucets with drains. I received them very promptly. When I had a problem with the plastic o ring on one of the drains I called them. They shipped a new one to me and I got it very fast. I would use them any time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-19

"5-stars for Galaxy Tool!! - It was the ONLY place I could find what I was looking for - a stainless kitchen sink of a particular size, gauge, at an incredible price. It was SO EASY to navigate the site, place the order, track the order. It arrived within DAYS, well ahead of schedule. I will use Galaxy again and have recommended it to my friends. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-17

"We received excellent service from Galaxy Tools. Our kitchen sink arrived quickly back in November and in good condition. Once our plumber properly unpacked the sink, in January, we realized that the small sink screen was missing. I phoned right away and experienced superb customer service. The guy on the phone was very friendly and apologetic and he had a small screen shipped out right away.
Our sink looks great and we love the protective screens on the bottom!
We would definitely recommend Galaxy Tools to our friends. Actually, it was a friend recommended them to us!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-02-17

"I'm very happy with my Ticor S205 Undermount 16-Gauge Stainless Steel Kitchen Sink. It's still early, but it looks great and the price was unbeatable for a 16-gauge sink. It also came with accessories that normally cost extra."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-17

"Second Time I have ordered my sink from them Excellent customer service Excellent product!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-17

"My mom recommended GTS to me when I was preparing to put new sinks, fixtures and counters in my kitchen. She raved about the quality of the sink. It seems like a strange thing to rave about, but she was right. The difference between a 16 guage sink available from GTS and the standard 18 or 20 guage sink from the home improvement stores is amazing....particularly for a comparable or better price.
I found the website easy to use, once I decided on my extra deep, 16 guage undermount sinks the ordering and checkout was easy. The free shipping was perfect! I was worried that the cost of shipping would make the online ordering "not worth it".
My sinks and fixtures arrived in 4 days and they are gorgeous. I can't wait for the countertop/sink install date next week.
Thanks
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-17

"I ordered the S6501 Undermount 16-guage stainless steel kitchen sink and I love it. I was skeptical about buying something over the internet without seeing it but it was exactly like the picture. I also got sent the wrong cutting board and they were very good about getting me the correct one and keeping me informed about the status of my order. Thank you galaxy tool supply you made my kitchen. Susan"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-02-17

"I had heard about Galaxy when I was looking to buy a particular type of kitchen sink. I read in several places online that Galaxy was competitive on prices and had a lot of stock.

I soon found that to be true when I went to the website. I found the exact sink I wanted, but I had a few questions. I chatted with one of their online customer service folks who clarified details and answered my questions.

The sink is now installed in my kitchen and it's great. Excellent quality, and the sink arrived extremely fast.

I highly recommend Galaxy Tool Supply!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-17

"The product (Ticor SS sink), pricing, and delivery we received from Galaxy were all excellent. We called twice with questions prior to ordering and both times received very helpful and friendly service. I would certainly recommend Galaxy to others."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-16

"Very professional service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2011-02-16

"Galaxy had the lowest price+shipping on the core bit I needed for a faucet installation. I have no complaints and the shipping was fast. Good job!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-16

"Pricing was exceptional and the service was as well. They still have some things on back order that I am waiting on but otherwise it was a great purchasing experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges