"From Toledo Ohio BBB:

Company Reliability Report

* NOT TO BE USED FOR SALES OR PROMOTIONAL PURPOSES *
GPS Computer Service, Ltd
4550 Liberty Ave.
Vermilion, OH 44089
Tel: ***-***-****
Fax: ***-***-****

Principal: Ms. Jody A. Holmes, Vice President
Business Type: Computer & Electronics Services, Other

Jody Holmes is the Vice President. Jody Holmes is also the designated customer relations contact for the company.

The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.

Customer Experience

Based on BBB files, this company has an unsatisfactory record with the Bureau due to a pattern of complaints. Complaints are concerning failure to deliver merchandise and refunds within promised time frames. The Bureau has received over 300 complaints regarding refund practices and delivery issues. The company has resolved most complaints presented by the Bureau; however, the Bureau did not receive a response to other complaints.

Additional Addresses

5679 Liberty Ave.
Vermilion, OH 44089

Government Actions

The Court of Common Pleas, Lorain County, Ohio has appointed Attorney Gino Pulito, Esquire as receiver for GPS. The company is prohibited from making further sales or taking new orders for products. Consumers who have paid this company for a product are encouraged to file a complaint with the Ohio Attorney General, on line at www.ag.state.oh.us, or by calling ***-***-**** for filing information. Consumers outside of Ohio may call ***-***-****.

On February 14, 2002, Ohio Attorney General Betty D. Montgomery filed a lawsuit against the company in Lorain County Common Pleas Court for "failure to deliver". The lawsuit asks the court to assess GPS a $25,000 civil penalty per violation and reimburse consumers.

As a matter of policy, the Better Business Bureau does not endorse any product, service, or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.

Date written: 02/26/2002
Copyright 2002 BBB Serving NW Ohio & SE Mich., Inc."

"I ordered on 11/28/2001 and my credit card was billed that same day. I only received my order after threatening to report them to the Ohio Attorney General, being put off 3 more weeks and driving there personally to pick up my laptop. Many of my friends got ripped by this company, ordering the same time and I did but not lucky enough to get the laptop before the AG took them over. My laptop was not the actual model ordered. They have been reported as buying from Best Buy, etc. and filling orders this way to the customers who bothered them the most."