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Product & services pricing
2.50/5
Chance of future purchase:
1.25/5
Shipping & packaging:
1.25/5
Customer service:
2.50/5
Return/Replacement policy:
2.50/5

Verified
5/5

2013-01-03

"
I found the items online that I needed to purchase. I went in the store and the associates were very helpful and took great care of me.
The items arrived in the tiem fram e quoted and the deliver people were very helpful. I would do business with them again.
"

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Verified
4/5

2013-01-02

"I was overall pleased with my experience at Furniture Deals. I went in looking for a reasonably priced dresser with my mother for my new apartment. We were a little disappointed when we had to walk and inquire assistance, as no one was around to assist us. It was delivered quickly to the store from the distribution center. We were unaware of the protocol for picking up furniture, but it was a smooth transition."

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Verified
5/5

2013-01-01

"Our experience was wonderful."

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Verified
5/5

2013-01-01

"No problems, mattress was available in warehouse right away, fit bed perfectly and comfortable. Price reasonable also."

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Verified
2/5

2012-12-31

"I would be more than happy to write a review except for the fact I wrote a review for some furniture I bought on Dec 29. I never received the gift card, I proceeded to call the store and was told someone would call me back. I have had a pleasant experience until now. I would be more than happy to rewrite this review if I knew this was a legit deal. I was going to be more than happy to recommend you to people, but until this gets cleared up I won't. The other issue I had is when I purchased my couch & table there was an offer for a free tablet, I was originally eligible for it until I called & stated I found the couch for a lower price I was not able to receive the tablet. It is not my fault you don't check your prices. I also found the table for a lower price yesterday, but have notcalled yet. I'm afraid it's probably too late.for a refund. It comes to a total of about $40 I think. I had a feeling there was something fishy about your offers. I wrote a good review on my first purchase, I was not sure how to be able to start from fresh, as you can tell the order # is different from my first review."

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Verified
5/5

2012-12-30

"Good experience. Good customer service and great prices."

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Verified
5/5

2012-12-29

"We bought sofa set and bed set at FurnitureDeals. The overall experience was wonderful. The price was really decent and better than NFM. They were very friendly and quickly responded to our request. "

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Verified
4/5

2012-12-29

"The second time we purchased a couch was a good experience. The couch was delivered and it successfully fit in my downstairs."

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Verified
5/5

2012-12-28

"We got our furniture for a very good price! Much cheaper than other furniture stores we went to."

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Verified
4/5

2012-12-28

"Overall very pleased with my experience. The only problems I encountered was that it took longer than I expected to receive my order. I ordered right after thanksgiving and didn't receive it til after Christmas. Also they didn't send all my pillows for my couch. I called customer service and she sent me one va ups with no hassles. "

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Verified
4/5

2012-12-27

"love the chair and the price! but the delivery was a huge nightmare. i had bought the chair almost two months prior to christmas (as a gift for my husband), and arranged for it to be delivered EARLY december 24th. well, then i talk to them the day before it was supposed to be delivered only to find out that my delivery period would be from 2-5pm! we were leaving to go out of town, so we had to wait until the chair came. well, 5:30 rolls around and still no word!! i call up to your store off metcalf, where they tell me the driver was "just on the phone" and would be to our house in 15 minutes. i was frustrated, but we had no choice but to wait. when it was 6:15- another 45 MINUTES after the second delay, i call back to your store, where they tell me it will be another HOUR or so! the chair wasn't delivered until after 7:20, almost 2.5 hours after the latest time in my delivery bracket- and not even CLOSE to the morning delivery i had requested months ago! the manager refunded my delivery fee, but the whole experience ruined out christmas plans and made us hours late getting out of town."

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Verified
5/5

2012-12-27

"Great service and selection! Very friendly salespeople...but not "pushy.""

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Verified
5/5

2012-12-27

"Just got my son a great bed it came and looked clean no dents or scratches the worker did the job in 15min and we were albe to go about our day. i will be telling everyone about Furniture Deals because I always have a great experience with them. The quailty was right at the top.
"

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Verified
4/5

2012-12-21

"Overall, they did a great job in delivering and setting up. It took 5 days for delivery, which was somewhat inconvenient since I purchased it and had to wait. The movers left all the trash behind in the corner of the room, but did a great job of setting up the merchandise. "

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Verified
5/5

2012-12-21

"I recently purchased a lovely accent chair. My salesrep was very friendly and helpful. She allowed me to shop, yet didn't hover. She checked in periodically and gave excellant advice. Overall, it was a great experience and I love the chair. The price was right too!"

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