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Verified
5/5

2006-05-29

"I've never had any major problems, just a couple minor things that were because of a computer error"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support

Verified
2/5

2006-05-27

"My Experence with fs was good. they are good for there low prices. but they are probly the worst bullet regestration and crappy bandwith. but hay you get what you pay for. i recently have swithced to nfo. NO COMPARISON, nfo gets ther bandwith trought the best providers. funservers support is not what they avertize i know alot about running servers, if i did not my server would have been crashed the whole month because very seldom did i ever get a responce to my tickets in a quick fashion. the funservers forums are hardly ever replyed to by funservers admins it is basicly people complaining that there server is not up. and no one will ever respond. take this for example: http://forums.funservers.com/showthread.php?t=919
this guy bought a server via creditcard and the 12 hr time was up, his server was not. idk i give fs a 3 out of 20.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Being trustworthy
Making decisions on their own
Resolving problems
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability