"The ordering went well. I got my confirmation email and tracking number very quickly. However, shortly after receiving those emails I received an order cancellation confirmation. It said the item was not in stock. Why does Fry's have it available to order if not in stock? It made me sad cuz I thought I scored on my son's bday gift, but I guess not=("
"Purchased an air purifier online, order processed. Received a phone call order would be processed by another store. A day later the order was cancelled. "
"See title for more information. "
"I never received my product and no one has respond to my email contacts. "
"After buying a fake SD card on Amazon I knew Fry's was a better option! But, my order also included a cheap mouse I needed for an old laptop. The mouse was out of stock and they called and offered a slightly better one at no extra cost. That kind of service is hard to find and well worth the few dollars i could have saved on Prime shipping!!!
PS: Never buy high capacity SD cards from Amazon they are loaded with fakes. I have heard they do not keep the same items from different suppliers separate in their warehouses so you never know when you will get a fake unless you test them. There is freeware out there that can detect fakes my 400 gb card was a reprogrammed 8 gig chip!"
"Product was available online but order was later cancelled as Fry’s was unable to fulfill due to lack of product. "
"I order a tablet and a package of 50 DVD-R's. After receiving confirmation of the order I received an email stating since they were out of the tablet they were cancelling the entire order. Well, what about the DVD-R's???????????? Shouldn't have been sent????
TOTALLY unacceptable!!!!!"
"The most unreliable online service and the most unprofessional and rude sales rep. in Las Vegas, NV. store. The store shelves were practically empty which is the reason that I will never return. "
"really bad experience， no one willing help"
"We ordered a laptop online to be delivered and it was supposed to be here the next day. I looked online to check on my order and it said tracking not updated. I called customer service and they didn’t know what happened. They need to know where their orders are and send them. I ended up buying one on Amazon that was a better quality computer for less. "
"each time send me item will be canceled because of my credit card. actually the item is out of stock when i call them many times. very horrible experience i will never go to the store. thanks there have amazon and bestbuy."
"Fry’s did not have what I wanted in stock."
"He fixed a situation that almost went bad thanks "
"I found a great deal at Frys. I had no problem placing the order initially. But there was some kind of error after inputting the credit card, and the website could not lead me in the right direction, nor indicate what the problem was. I retried probably 8 times, only because it was such a great deal. Otherwise I would have given up after 3 attempts. But eventually it worked, don't know why nor what I did differently. "
"A receipt was sent for my purchase, and then the next day they declared they did not have the product in stock"