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Product & services pricing
5.00/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
2.50/5
Return/Replacement policy:
3.75/5

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Verified
5/5

2012-04-11

"Low price, super fast shipping (got it three days earlier than I was expecting), and very friendly service. Packaged well, and quality products! Definitely recommend them to anyone shopping online for gear."

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Verified
1/5

2012-04-03

"WARNING - TOTAL SCAM!!!! Ordered an "in stock product with rush delivery" and they charged my card, didn't return any phone calls or emails. It's been a month and now I have to deal with my credit card company to get the refund. Never ever buy from this scam of a company!"

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1/5

2011-12-09

"TERRIBLE. FRAUDULENT. I made a drive purchase online for $189. They charged my card. They called me to tell me that they were not able to honor the price that they charged me for. If I still would like to purchase the drive, they would need to charge me more. As of now, the charge is still showing and my statement is not showing a credit. "

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Verified
5/5

2011-07-16

"Great job, ordered a Fostex T50RP and got it on time and in great condition and secure packaging."

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Verified
5/5

2009-07-21

"I was looking to order a Rode VideoMic and Rode PG1 Pistol Grip so I began shopping. I had seen the VideoMic at MusiciansFriend.com for $149 and at Amazon.com for $135. I then did a Google Search for the product and FrontEndAudio.com came up listing the VideoMic at $119. I'm always a bit wary when I see prices that low, but I decided to go ahead and add it to my cart. When I did, I realized they threw in the PG1 pistol grip as well, for free! I was getting both the VideoMic and the PG1 for $119! The same package costs $168 on Amazon.com.

So I placed my order on a Sunday with free 7-day shipping, so I expected to see it a week later on Monday. I got a bit worried because for the next few days I checked the status of my shipment and it said they hadn't shipped it yet. But on Wednesday I got an email saying they sent it out. To my surprise, when I got home from work on Thursday (the next day), my Fedex Ground box was waiting for me! The free shipping only took 4 days! I opened the box, and there was my new VideoMic in its original packaging, and my PG1 in its original packaging. No scratches, no dents, just mint condition.

I had a great experience with FrontEndAudio.com. I am definitely looking there first when I need any other audio products. You just can't beat the prices, and they ship reliably. I didn't have to deal with their customer support, so I don't know how that is.
"

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Verified
5/5

2009-06-09

"I was a bit skeptical of ordering from Front End Audio upon finding no reviews on this site or any testimonials in general. I have to say now that there is nothing to worry about though. Despite their prices, they definitely aren't one of a million bait-and-switch scam sites.

I was worried when I received a phone call from them about 20 minutes after placing my order, but they simply wanted to confirm that I was having my order shipped to a residence other than my billing address. They wanted to be sure that I was scamming them! Ha, the lady was nice and did not offer any kind of pressure for me to buy anything else.

The final convincing point to me was the huge archive of instructional/demonstrative videos they have on YouTube (http://www.youtube.com/user/FrontEndAudio). No scam site would go through that much trouble. :)

My order was shipped free, as it looks most of their stuff is. It took them a couple days to get it out the door and I got my microphone a week after I had placed the order. That's nothing miraculous and is honestly a bit slow for internet sales these days, but I couldn't beat the price I paid and it came with free accessories that I actually would have bought anyway!
"

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