ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

  • 1
  • 2

Verified
1/5

2009-12-02

"I ordered 24 pk GU from the store on Nov 9. This was supposed to be a gift for my friend. So I used her shipping address and her phone number. I got an email conformation about my order the next day. So I thought everything went fine.

After 3 weeks I checked with her but the item hasn't arrived yet. So I contacted the customer service of FitRx. They send me a reply that since my billing address did not match my shipping address, my order was canceled!! They never bothered to send me an e-mail about it. Now I'm going to order it from somewhere else. One month wasted! I'll never order anything from FitRX ever again!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2009-11-28

"I ordered one Elite 12 Hour Meal Replacement - Rich Vanilla DYMATIZE 3 x 20 pack for $75 + $6 shipping. FedEx says the package was delivered on 11/24. We never recieved the package and I am currently out $81. Not happy, hard to find the phone number on the web site but I did get if from my CC company, ***-***-**** only to find out that they only answer the phone M to F 9 AM to 6 PM with no voice mail so I going to fume about this until Monday. So where do I put the rating of ZERO."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-02-20

"I just purchased some whey protein from them and they shipped it fairly quick. Price was competitive and I found a free shipping code online so it made the deal even better"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-11-03

"This is my second time ordering from Fitrx.com - I am currently deployed to Iraq and use this site for my nutritional supplements. Package arrived in eight days, and was very secure. They love to include free stuff, even if its just a few sample packets of BSN products. I ordered over $250, and received 15 free sample packets, three free shaker cups (based on what I ordered), a free bottle of O.N. Creatine, and two free T-Shirts that came with the Nitrix. Great company who many deployed members trust."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-04-23

"Received items as stated along with additional sample packs and gifts. I would shop here again as there's no tax to CA."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

  • 1
  • 2