"Buyers Beware! Bought a Haldex air dryer from Finditparts that offered a $100.00 core return charge. When I went to return the core the instructions stated they would generate a return label to my email. After not receiving the return label for a week I called and was told they don't pay for shipping on cores witch their web site instructions clearly state they do. It cost me $30.00 to return the core. The shipping company asked where my return label was and I told her Finditparts does not issue one, she was very surprised. She stated their cost on a return label is next to nothing. I'm very disappointed in this company and will not return. Jim. "
"Ordered part and paid a core charge. Part arrived damaged. Had to pay for a replacement part and another core. Sent damaged part back. When it arrived back, I had to chase them for my refund which took days. The core charge on the replacement part I was told would take a week to refund after receiving core. I also had to pay to ship the core back which was $50. They will gladly take your money for parts but very slow to return it. Advise you not to call them on their automated system but to email and wait up to 24 hrs for a response. Not sure if I would use them again. Too much hassle. "
" Order online thru Ebay and finditparts after 3 days just cancel order on they own and not letting me know . I got massage form ebay (order no 21-05208-08548)
"The seller canceled this order due to the following reason: Buyer asked to cancel the item(s) in this order. " i newer requested to cancel.....bad bad bad no they pretend to be big company but don't have real address or office ...
"
"Ordered a spring loaded toggle switch to receive a toggle switch that is completely different. I called and spoke to Edwin, horrible Customer Service employee btw, and basically he told me that just because we HAD to use the wrong one so we didn't lose out on a HUGE job over the weekend that we were S.O.L. Asked for a Manager and after waiting on hold for a while, someone gets on phone who is on speaker phone and basically I couldn't hear him because he claims he's driving so I just hung up. How unprofessional. So sad that this company is even still in business. Customer Service is horrible and there excuse was we shouldn't have believed the picture was the correct picture for the Item #. RIDICULOUS!!!!!!!! DON'T USE THIS COMPANY FOR ANYTHING!!!!!!!!!!!!!!!!!!!!!!!"
"ORDERED A 5.95 O-RING AND WAS CHARGED 2.95 HANDLING AND 20.00 SHIPPING.CAME IN A BOX A FOOTBALL HELMET WOULD HAVE FIT IN.COULD HAVE BEEN SHIPPED IN AN ENVELOPE.NEVER WILL DEAL WITH THESE PEOPLE AGAIN!!!!!"
"Ordered two thirty gallon air tanks and received 6.7 gallon air tanks. Not even close to what I ordered"
"If you see a good review it's fake news. Ordered a part advertised. Got a totally different part. Had to pay shipping and a restocking fee. Never again. "
"Not good people to do buisness with sold me a air compressor arrived fast had it installed a month later on my truck all to find out it didn't work straight out of the box called an was told to wait after new year's manufacturer closed so I did.called back got a different person on phone who told me they were getting alot calls about that same part an part number. I asked could they get me another they claim they was all sold out. Me being owner operator cant just wait all month for them to figure out what they gonna do about it I had to buy again from somewhere else an pay labor to have it reinstalled again I've lost alot of money having to get this done over again an now I got a part that's useless an no refund no explanation nothin"
"BUYER BEWARE....Ordered parts from this company on a Thursday the expected ship date was Friday. On Monday no updates were made to my tracking so I submitted a tracking request. They said that it would not ship until Tuesday. After waiting on hold for 30 minutes to speak to someone they said that there was nothing that they could do. I asked for a shipping upgrade and the response I received was "if you pay for it". I said I wouldn't order from the company again and the response I received to that was "that's ok". So.... long story short it will take 2 weeks to get a part that I should have had in 3 to 5 days....."
"I ordered a Haldex Filter and had to return it because it was the wrong one. I paid $115.00 for the filter and $33.00 to return it to finditparts.
Can't seem to get my refund so I'll just write it off as a BAD EXPERIANCE"
"Lower price, good product, on time delivery and am happy "
"I ordered 2 switches on 2 November. They were shipped directly from the US factory on 7 November, and delivered to my door by Fedex on 9 November (total 1 week from order to delivery). Switches were as advertised, and their price was the lowest I found, with the 10% off promo and free shipping making it even lower. I’m happy with the product and service."
"Great prices!!! Fast response"
"They shipped the wrong part to me and after multiple phone calls and emails, their idea of fixing the issue was to send a replacement part out of CA UPS ground, which 7 days after the original order was placed I still have not received. "
"Ordered online and called to verify stock which they said they had and would ship out the following day. Order didn't ship like they said and when I called they said they can't find the part. Later a manager called me back and said he found the part so I requested they ship it next day air since I really needed it and done my part to ensure I would have it on time. He laughed and said keep dreaming. I told him to cancel the order which he said he would. 3 days later the part shows up. I request a return which I have now been working on for over a month and have not seen a credit. Over $400. Never dealing with them again!"