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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Verified
5/5

2015-10-29

"I ordered a 40-piece macaron pyramid made by Bizu Patisserie in Manila a week in advance and scheduled it to be delivered on my girlfriend's birthday.

Initially, I was apprehensive of ordering from Filgifts since I'd never heard of the company before, but to my surprise, their service is beyond excellent. I wrote a note on order for them to contact me so that I can specify the flavors I wanted and they called me after work to take my request.

At the last minute, I had to change the delivery address for the order which I requested via email and within a few hours, they reassured me that the address has been changed and that they will keep me posted on the progress of the delivery.

On the day of the delivery, they had trouble finding the address, but their delivery personnel contacted my girlfriend to find the apartment and was able to successfully deliver her gift. I am very satisfied with their service and will use them exclusively from now on. Thank you Filgifts!
"

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Verified
5/5

2011-04-12

"I have ordered several times from Filgifts and their service is very good. Their customer service is fast in responding to questions and always make sure that you are notified every step of the way until the item is delivered to the recipient. I recommend their service. Also, I have compared their prices with other online stores and have found out that the prices are competitive."

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Verified
5/5

2007-02-15

"I ordered some flowers, a bear and chocolates for my friend in the philippines for valentines day.

Im a little afraid of how they handle stuffs in the philippines, specially with packages of importance, but the company delivered the product in time and great quality. They notify you every step of the way such as delivery and receipt of the item.

Highly recommended.
"

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Pricing of products and services
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