"I was very pleased with the service I got from the FileRetrieval in Beverly Hills, CA recently. Although they could not retrieve my data :( I had no doubt they tried everything they could and even had the unit shipped back to me with my back up hard drive I left "just in case" on their dime. I did pay the initial fee but no other charges were posted. They were highly referred to me by an aerospace company we work for occasionally. They'll do right by you! "

"I could not be more pleased with this company. My external drive was filled with photos, including some of my Mom just before she died, which I explained to them before sending it in for recovery. Unfortunately, there was too much damage and I lost about a third of the photos, including those of my mother, but the people at File Retrieval bent over backwards to help me out, and I am eternally grateful for their efforts. As for communications, sometimes there is a time lag, but most of that is from the volume of calls they try to handle. I found that the best way to reach them is by email, and they get back to you right away. These people are sincere, knowledgable, and if necessary, I would use them again in a heartbeat."

"I worked with Jason at File Retrieval. He was so friendly, knowledgeable and upbeat that I didn’t want to get off the phone. He was on the phone with me for almost an hour explaining how he would get my information back and answering all of my questions. I was so impressed by how much he knew about the process. As frustrated as I was when my hard drive crashed, i’m so glad I worked with this company to get it back. "

"Total Rip Off! Sent my cell phone for retreival of lost photos. Wanted over $600, when I said no they dropped it to about $400, then they dropped to $225. After I paid them, I never heard a thing. Called the toll free number, told to leave a message, never a reply. I finally got in contact with someone and they told me the data couldn't be retrieved. Quote has a 93% guarantee the data could be recovered. I think they just took my money and did nothing. Still haven't received the phone back. This should have been a simple job, completely disgusted!"

"My daughter got on my computer and deleted a bunch of stuff I needed for school. I didn't know what to do. The teacher said I couldn’t have an extra time to rewrite my papers, and without it, I was going to fail the class. I sent my computer to File Retrieval and they got it all back. I won’t be letting my daughter use my computer any time soon."

"they recovered my quickbooks files in 4 days ,
thank you for good service Mark"