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Verified
5/5

2011-02-27

"I really shopped around and while they do not carry everything, their prices cannot be beat on the items they do carry. The customer service was excellent (much better than their competitor from which I bought the products I could not purchase from them), and the items arrived promptly."

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Verified
5/5

2005-06-09

"Only good things to say: I ordered at 2PM. At 5PM I got an email with the invoice attached in the form of a PDF. With the UPS tracking number I knew exactly when it was going to be delivered.
A breeze, and I saved a lot of money.
"

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Verified
5/5

2004-04-17

"Purchased a Grohe Faucet and In-Sinkerator disposal. Recieved wrong faucet, notified company and they immediatly sent UPS to pick up faucet, at no charge to me, and sent out the correct faucet which I recieved shortly.
They are very responsive and handled everything quickly and professionaly! I highly recommend Faucets4less!!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being knowledgeable
Being trustworthy
Making decisions on their own
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
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Verified
5/5

2003-12-14

"I buy faucets from both Faucets4Less and the Faucet Connection. I like Grohe faucets and both firms sell for a fraction of what you would pay locally for Grohe and both have always shipped quickly and had great service - you cannot go wrong with either. GROHE is the best and these guys sell it for what you would pay for lesser quality at brands at the local big box home improvement centers. Defintely recommended"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-03-30

"Very good price for "Bach" faucet.
Communication by emails were OK.
Delivered as promised.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service resolving problems
N/A
Customer service being easy to reach
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site