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5/5

2017-07-31

Couldn't be happier

"I ordered the exact replacement turn signal bulbs for the Buddy 50 plus a pair of replacement rear view mirrors for the same scooter. They came quickly and were packaged well. The mirrors are 8mm reverse thread and fit perfectly besides being a bargain at only $16.99/pr. The bulbs are 12v 10w amber with the BA15S base. If you use the readily available 1156A bulbs you risk depleting your battery prematurely because they are 26.9w. I was skeptical because of some of the review I've seen but that has to be a different company. The fact that there is no phone # is scary but I made a mistake on my first attempt to order and I emailed them requesting it be cancelled. They emailed me right back with a confirmation that it was cancelled and I placed my new order. Very happy with the products and the company."

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Verified
5/5

2015-10-06

"I was very wary of ordering a scooter online after all the horror stories I read all over the internet. I am so glad I did my homework and found Chad at Extreme Scooters. He answered all emails same day and always had clear, concise information ready regarding his products and the purchase details. The scooter came in perfect condition, delivery guy gate lifted it right into my driveway, and it started right up after following the simple instructions from the website. The MCO came within days of the delivery as promised. I could not be any more pleased with this purchase and will definitely order from them again!"

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Verified
5/5

2015-09-22

"Customer service was great. My scooter came just as explained on their website. Had a little issue when I receive the scooter, and they took care of it quickly and professionally. I will buy from them next time I need another scooter"

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Verified
5/5

2013-10-18

"The Best Price I could find online. Free Shipping (really) was offered with order. Buy with confidence. 5 star"

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Verified
5/5

2013-07-03

"I ordered a Dong Fang DF250RTB-A (2012) Bobber from Chad at Extreme Scooter and it came to me real quick and just what I wanted. Then the paperwork arrived a few days later so I could register my bike in Florida. This is the second bike I have ordered from them so I am a satisfied customer. Best price on the internet."

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5/5

2013-05-02

"I spent weeks searching for a decent online scooter dealer and had no luck. That was because I mistook extreme-scooters.com for extremescooters.biz. After finding ResellerRatings reviews of the .biz site, I decided to give them a try.

Ordering my Roketa Bali 150cc was pretty easy. No trouble there. In fact, shortly after placing my order, I received an email from the famous Chad, asking me to prove my location since the shipping and billing address were different. I was refreshed to find a company that was actually concerned about my account being used for fraud. Chad also answered any/all of my questions I had within a day.

After 7 days (Weekend included), my scooter was delivered to my house. The shipping company called me two days in advance to confirm that I would be home for the delivery and called again on delivery day to let me know they were on the way.

The bike was in great condition. I just got it today, so I haven't had time to do a full diagnostic or anything, but all I've seen within the first 30 minutes was a minor blemish or two. Not too bad considering how far it was shipped. Overall, I'm very impressed with extremescooters.biz, and would definitely recommend them. Chad rocks. :D
"

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Verified
5/5

2011-06-09

"I am great fan of Extreme Scooters.biz, I have placed Two orders with them for a total of six scooters,I have not run into any problems with the Scooters,very happy with the Scooters, the Customer Service is top shelf, the Team at Extreme Scooters cares for thier guests. Chad, goes and went the extra mile for me. I am in Retail Sales and I would like to have serval of his kind on my team. Bottom line folks! Great product, Great service and an outstanding Company to do business with, I will buy again and again from ExtremeScooters hands down.

Happy In Sandwich,IL (yes "Sandwich")it a real place
"

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Verified
5/5

2011-04-19

"www.extremescooters.biz - Was great overall. brandname products at a cheaper price then the Competition. if you got a credit card its quick and easy. i order on a weekend and it was ship to me a few days afterwards. no damage or problems with my order. what i wanted is what i got. i admit this was my first time i every order somthing online so i was skeptic. but communicating with extream scooter biz repersentive through email made me feel trustworthy about the company,they reply the same day. i advise to shop on this website really.
Leeander G.
"

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Verified
2/5

2008-10-18

"See below for the sorry history of this order. I placed an order with these folks. They call me and say that that it is no longer available at this price but they would honer the price only I would have to pay an additional $41 if I wanted the tire and tube that was supposed to be included. Then when they finally were ready to ship the hub motor they said they mistakenly put the tire and tube on it and would let me have it for only $25 more. I said no thanks. So I get the motor finally but it is poorly packed. The motor was very heavy and was only packed in a single wall box with popcorn. The shaft of the motor had nearly burst through the packing. The shaft was positively jammed and would not rotate. I disassembled the motor and found the shaft was in fact straight and true and it turned out that the rotor had crud on it that was preventing the rotation. After cleaning the crud and running it in I was able to get it to work. This is not my idea of service and I do not like to deal with people who are constantly trying to change the deal. See below for the dealers correspondence:

21 MAY 2008

Dear Customer,

The Hub Motor description has changed and no longer includes anything but
the motor itself with rim for the price listed. Please let us know this is
acceptable before we ship your order. The tire size required is still
3.00-10 and can be ordered separately. The price has also increased $24,
but we will honor the price you have paid if you wish to continue with your
order. Thank you!

http://scootersupport.com/motors.htm#MOTORHUB750

-----------------------------------
PayPal Shopping Cart Contents
-----------------------------------

Item Name: Connector Set with shipping and handling included
Item Number: Connectorset

Quantity: 1

Total: $8.95 USD



Item Name: Motor 750 Watt Hub type in rear wheel with shipping and handling
included
Item Number: Hub750MotorWheel

Quantity: 1

Total: $165.95 USD



Cart Subtotal: $174.90 USD

Cart Total: $174.90 USD



-----------------------------------
Payment Details
-----------------------------------

Total amount: $174.90 USD
Currency: U.S. Dollars
Transaction ID: 1ED52000KX2672844
Buyer: Ken Harstine
---------------------------------------
Ken,

We finally got our parts shipment with your Hub Motor and were about to ship
it when we noticed that they had already installed one of the 3.00-10 tires
and tubes that we also ordered. The 3.00-10 tire is normally $35 and tube
$6, plus shipping. They have been very hard for us to get. And
installation and removal on the rim must be done using special equipment
like at a motorcycle shop or tire center would have. If you need the tire
and tube we can leave them installed and ship as it is rather than remove
them, and we would only charge $25 more. We can send a paypal money request
for credit card payment if you want them. Let us know asap.

Scootersupport.com
Ecoleco.com

----- Original Message -----
From: "Ken Harstine"
To: "Coleco2000"
Sent: Wednesday, May 21, 2008 8:44 PM
Subject: Re: About Your Order


> Thanks for the update
>
> I am willing to accept the hub without tire and tube for the same
> price.
>
> Ken Harstine
>
> From: "Coleco2000"
> To:
> Subject: About Your Order
> Date sent: Wed, 21 May 2008 15:56:30 -0500
>
>> Dear Customer,
>>
>> The Hub Motor description has changed and no longer includes anything but
>> the motor itself with rim for the price listed. Please let us know this
>> is
>> acceptable before we ship your order. The tire size required is still
>> 3.00-10 and can be ordered separately. The price has also increased $24,
>> but we will honor the price you have paid if you wish to continue with
>> your
>> order. Thank you!
>>
>> http://scootersupport.com/motors.htm#MOTORHUB750
>>
>> -----------------------------------
>> PayPal Shopping Cart Contents
>> -----------------------------------
>>
>> Item Name: Connector Set with shipping and handling included
>> Item Number: Connectorset
>>
>> Quantity: 1
>>
>> Total: $8.95 USD

"

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Verified
5/5

2007-12-10

"After spending almost half my life in the field of Research & Development as an Electrical/Mechanical engineer and then deciding to become full-time RVer's, I became interested in purchasing a motor scooter to expand our Motor homing lifestyle.
Being very analytical I would never make a purchase, especially over the internet, until I have exhausted every possible product feature, manufacturer/dealer reputation, and after sale scenario before my selection.

After an exhaustive search I settled on the Lance GS-R 150 from Lance Power Sports (distributor) and Extreme Scooters (dealer).
Both were so helpful before and during the sale that I had every confidence that they would stand by their word ... only time would tell!
I can now honestly say they both lived up to their commitment to me as to what, when, where and how the sale would progress.

After receiving this impressive scooter I only had a couple of questions and emailed them via their "Contact Us" address and was impressed again with their "After-the-Sale-Support".
They both responded with understandable answers and attached documentation.
We have a new Motor Coach that costs well into the 6 digits and I get far less attention from them than I do from a small scooter Dist/Dealer. Go figure!!!

Keep up the good work and customer support,

Another happy scooter owner
Wayne M.
"

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Verified
5/5

2004-06-11

"This was a very good transaction with quik shipping times and quality product. Talked with employees on phone with great support. Five Star Company."

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Verified
5/5

2004-05-26

"The advice from Chad was extremely useful - good follow up as well.. also kept me updated with a delay in shipping..."

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