"Product was damaged when we received it. No time to return it "
"Definitely will order from them again."
"prompt curtious service with quick shipping, couldn't ask for more"
"great product, arrived quickly.."
"Order and delivery date was quickly confirmed. Merchandise received as promised."
"The order process from start to finish was perfect. Product was packaged well. Product was as described.
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"Quick fulfillment, nice products at a fair price.
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"The staff was very helpful. Only problem is their website will not allow a Canadian credit card (even if shipped to the US)"
"We haven't received the products we ordered. When I sent an email requesting status, I was advised there were problems in the painting process during production. It's never good when a customer is the one to advise the company they have failed to deliver a product or service. Someone knew there was a problem in the manufacturing plant and it was at that time that top-notch customer service could have been provided by sending out emails advising clients waiting on products that there would be a delay in delivery. Once the customer has to advise the company of their lack of service, everything that follows just seems like an excuse.
It is true that we as management cannot always prevent failures in machinery, but how we respond to these unfortunate events defines the public's view of us. As much as I would not have liked the delay in delivery, I would have appreciated a company being aware of their own manufacturing and fulfillment issues and caring enough to advise their customer of the inability to deliver on time."
"I am very happy with the professionalism and kindness of your customer service reps. The only thing that stopped me from saying that I was completely satisfied was that we ordered our time cards 1 side English, 1 side French. Apparently it was more expensive to have Spanish on the other side. We ended up receiving the ones with 1 side Spanish and I hope that we weren't charged a higher price for that. "
"GREAT service and top quality items. Great tracking info, too."
"order process with pictures was easy and received in a timely matter"
"The shipping was very quick."
"Great service! thanks for your help locating just the right product. "
"Fast delivery and delivered as promised. "