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1/5

2022-07-24

Predatory. Horrible.

"I was first given an estimate of 4-8pm for delivery after ordering a table off of Amazon. When I finally got a text that the delivery driver was on their way, it was clear that they would not arrive until after 10pm. I contacted the delivery driver and said NO way, you are going to need to deliver at a reasonable time during the day. The driver said that they could retry in a few days. I then found out that Amazon third party delivery/sellers are NOT permitted to deliver anything past 5pm. I was told my table would be delivered a few days later between 12-5pm. On that morning, I woke up to creepy texts like “good morning dear” from the delivery driver, who then proceeded to say that he “needed more time” and would once again fail to deliver by 5pm. At this point, Amazon launched an investigation and formally asked that a DIFFERENT delivery service/carrier be used to deliver my table. Instead of responding, the owner of EFURNITURENY had the creepy delivery man show up unannounced at my door past 5pm. When I tried to refuse the package, the owner called me and repeatedly pressured me go into accepting the package. I was so uncomfortable that I had to ask my stepfather to drive over immediately for assistance and safety with this creepy delivery driver. The owner made endless excuses and claimed I had no choice but to accept the package. He clearly had no idea that he was attempting to manipulate a lawyer who knows better. The owner attempted to blame ME for their repeated failures to deliver on time, among many other predatory angles. This entire “business” is absolutely disgusting and beyond unprofessional."

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Verified
5/5

2014-06-03

"Had a very pleasurable experience purchasing a Mattress. The sales agent was very helpful and Truly knew the product well. Offered a couple of various options and finally I was able to determine the right mattress for me. I purchased the Energizer mattress and absolutely love it.
Thank you guys for all your help.
"

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