"I have purchased a number of sounds from eSounds.com. I believe all my purchases have been refills for Reason. I have been more than satisfied with every transaction. There was a problem with a downloadable refill, and it was corrected within an hour. I am completely satisfied."
"Esoundz is absolutely the best. I've purchased quite a few items, ranging from large sample collections to smaller "mini-paks" and have never had a single problem. To the contrary, Elijah, Dan and others at Esoundz have always gone out of their way to make sure I'm happy with the product, the price, and the delivery. They are first rate."
"Esoundz sets the standard for value, customer service and product innovation. I will definately continue to purchase from them in the future."
"Even though I live on another continent, shopping with eSoundz pays off. Their prices (especially if you are a returning customer) are hard to beat, and the customer service is first rate. This last point especially is what drives me back time and time again."
"esoundz.com has the best customer service I've gotten anywhere. Everything goes very smoothly and customer is taken care of...
The prices are very good and even though I live in Europe I can get software/samples cheaper with shipping and taxes from esoundz.com than from here.
I really love these people, they take their customers seriously!"
"This is definitely one of the best online stores I have dealt with. Their customer service is exceptional. Highly recommended.
Esoundz even ship to Europe !"
"Esoundz make you feel they have two employees per customer. Exceptional service and good prices as well."
"I have dealt with esoundz for a few years now and I have ALWAYS received exceptional service. They also do everything to make sure the customer is always happy. I have rarely found any other company that has this level of service. Without a doubt, I will happily continue to purchase from esoundz in the future."
"I have nothing but good to say about esoundz.com. Every time I've ordered from them, which is fairly frequently, I had nothing but steller service. Not to mention their prices are the cheapest you will find ANYWHERE! The one time I had a problem, with a downloadable item, their support guys were extremely quick to respond and get me taken care of. Not to mention they sent me a free sample CD without my asking to make sure I was happy. I guess it's like the business the old fashioned way. Provide great products at great prices and treat the customer like they are a king. And on top of that, the owner gets his knees dirty and deals with customers directly too.
I HIGHLY recommend esoundz. Trust me, I'm not the only one who thinks so highly of these guys. "
"Customer service goes above and beyond but prices are a little higher than some."
"I've shopped at esoundz for maybe 2 years, I recommend this store whole-heartedly to others. Customer service is second to none, they really want you to be happy with your purchase and work hard to that end. If I know esoundz has it I don't look anywhere else."
"The best...ever
Customer service, product quality and great people"
"Esoundz is a great company to do business with. Their owner/founder, Dave Kerzner, is VERY active on their forum, and his stories of his years in the music business make for some of the most interesting reading around. Their customer service is incredible, their products are great, and their prices are quite good (especially when they have group buys). Highly recommended."
"A no hassle, great value, quality product and customer oriented place to shop. 10 stars..."
"eSoundz is an excellent online store. I have made over a dozen purchases from them. They have all gone smoothly. Thier focus on customer service is second to none.
I am a serious semi professional musician. I work as a song writer, producer, and keyboardist. eSoundz works like a buyers club for sound lovers. Your purchases accumulate to membership levels, which entitles a person for greater discounts, the more you buy. I'm a Platinum eSoundz member, and I'm quite happy with the service they give. All of this is automatically recorded, and is very easy. All of my purchases are recorded on a personalized page, which only I can access, and there is a record of all my purchases.
The combination of high quality products, great discounts, excellent personalized service, and willingness to go the extra mile to keep thier customers happy, has made me a very enthusiastic customer. Based on thier consistancy of great service over many purchases, I can wholeheartedly recommend eSoundz as one of the most pleasant and most reliable online stores I know of. "