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5/5

2013-02-10

"I found both the product I wanted and this merchant while searching Amazon for a monitor arm. I ordered one from them to try it out and was very pleased with it, and have gone on to purchase three more. However, I have also had occasion to send a few questions to the staff at ErgoLCD and have found them to be both helpful and accommodating. Hence, I've bookmarked them as a reliable supplier of reliable products."

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Verified
5/5

2013-01-25

"For the past few months I'd been considering a height-adjustable desk for a digital video editing system. I had lots of questions related to ergonomics, options, aesthetics and price. Fortunately I found Chris who works at Ergo LCD and he was not only able to patiently answer all of my questions but he also arranged with me to meet with someone at HUMAN SCALE, whose awesome Float desk served as the central support for everything I needed. Prompt shipping when promised, meticulous follow-up. Can't recommend ErgoLCD and Chris' expertise, highly enough. I would definitely call there first for all future office furniture and related needs. Robert Jaffe
"

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Verified
5/5

2012-09-04

"I ordered a black Human-Scale monitor arm form Ergo LCD. I wasn't getting any tracking info a few days later so I emailed them to ask for one. They quickly responded with an answer telling me that the one I ordered was a special order and it would take 2-3 weeks. However Chris (the customer service employee) was very helpful with me. He informed me that he could ship out one immediately if I instead ordered a white one or a gray one. At that I decided to go gray and Chris was there notifying me with updates every step of the way.

My only complaint was the price of the product. $150.00 before taxes and shipping is a lot of money for the product. However the market on them isn't the largest, so it didn't surprise me. I could have bought another one at the same quality for around $114.00 from the company Ergotron. However because of dorm rules, I needed it to be a clamp, rather than a mount.

Overall, while my first pick was not as available as I had liked. Ergo's customer service easily made up for it with timely responses and kind customer care. I am truly satisfied with that and it only took 2 days to get here. Around $10.00 shipping wasn't too bad for the intricate product I ordered. I could see other sellers easily charging $16.00 for the same product. I haven't seen such great customer service like Chris had given me in all my days of online shopping.

Thanks again Chris!
"

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Verified
5/5

2012-09-04

"I needed 15 Ergotech dual LCD arms with grommet mount. I needed them in a hurry for start of classes to meet a last minute request for a classroom to be outfitted with PCs.
I contacted the manufacturer and was told they were special order and would take at least a week to produce.
Chris at ErgoLCD contacted the manufacturer to work through the details.
Now the good part:
The order was placed Friday afternoon with a commitment to ship them the next Monday(next business day) and a shipping time of 2 days from NY to MD; Wed ETA.
I RECEIVED THE ENTIRE ORDER TUESDAY! OVERNIGHT SHIPPING FOR A CUSTOM BUILD.
NOW THAT'S CUSTOMER SERVICE...
Do business with this company and know you'll be treated right.
"

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Verified
5/5

2012-06-25

"Order a humanscale m8 monitor arm and it came quickly and as described. The customer service was excellent and would do business again. Great Company. "

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Verified
5/5

2012-06-01

"Great company and great products. I was able to get an LCD Innovative arm 7500 HD and I found it on Amazon supplied by ergoLCD as the cheapest find for me. I then ordered a VEA adapter for my Cintiq but they had sent the wrong order. They were super fast to correct the issue as I know these things sometimes happen. The part arrived. All parts were in new condition with great packing. Using it now and it works perfectly."

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5/5

2012-04-02

"Easy to assemble, very sturdy, and worked perfect for my application. Seems to be a higher quality monitor mount."

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4/5

2012-03-23

"Satisfied. Thanks. Suppose to have business in future."

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5/5

2012-03-04

"I had a good experience with Ergo LCD. I would definitely use them again. there was 1 hang up with my order not getting updated - it showed to be in the processing status for a few days. I sent an email asking about this and received a quick reply and then my order was updated. ted actually shipped and showed up the very next day it was just not showing on the order. very nice customer service response time."

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5/5

2012-02-15

"Working with Ergo was great, and I definitely recommend them. The online chat experience was actually VERY helpful and ultimately made the purchase successful."


Verified
1/5

2011-10-15

"Drop ships from manufacturer. Does not have product in stock.

Charged me tax even thou product shipped from different state?

Tries to charge 25% restocking fee, for a product they don't have in hand, and for a product I have never opened and tried to cancel prior to shipping. Lmao.

You can smell the fraud in the air. Disputed with Paypal and possibly chargeback later on with my credit card company.


Company needs to go down, and fast. Try the pretzel business perhaps?
"

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