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Return/Replacement policy:
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4/5

2019-12-17

They stand behind their products

"Purchased a Honda GX630 was damaged when I received it however they are fixing the situation. Item was shipped incredibly fast and the cheapest on the internet "

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1/5

2017-07-31

High restocking fees

"I am being charged a 20% restocking fee for a return. Another company trying to take advantage of the consumer. I will go elsewhere."


Verified
5/5

2014-08-21

"I have placed 2 separate orders with Equipatron. Each time I was assisted by Amanda. She was professional, smart and extremely knowledgeable. More importantly, she was the first sales associate to ask me the date code for my B&S engine when looking up parts, which is very important to ensure the correct part number. Equipatron's prices are extremely competitive, and their refund policy fantastic. I will use Equipatron for all my parts needs in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-07-09

"Very happy with product and price"


Verified
1/5

2014-06-27

"Still have not received my order. It has been pushed back twice on back order."


Verified
5/5

2014-06-23

"Great people to work with very professional. I placed my order on 5-16-2014
they said it would arrive on 5-20-2014 & it arrived one day early on 5-19-2014.

Russ Spokane, Wa
"


Verified
5/5

2014-06-23

"fast service and very happy with quality . you'll be getting more orders from me. thanks"


Verified
4/5

2014-06-19

"Order for a tool was placed on a Saturday night. On Sunday, I realized another part was needed. I called them at 7:00 a.m. Monday (1st business day when they were open after placing my order) to see if I could add the part to my original order. No changes to the original order could be made; if I wanted the part, I had to place a new order with an additional $7.99 ordering fee. Shame on me for not making sure I had identified all the parts I needed before ordering; shame on them for not being able to make any additions to an order before they have begun filling it."


Verified
5/5

2014-06-13

"I needed to replace an old Briggs & Stratton engine. The person I spoke with gave me the information for the correct replacement and also provided me with the adapters for the newer model engine. Great price and shipping. Arrived quickly!"


Verified
5/5

2014-06-08

"The service was great. Questions answered quickly and with the parts that would be required along with the P/N's and where to find them.
Very Satisfied
"


Verified
5/5

2014-06-07

"
Parts were delivered on time with no hassle.
"


Verified
5/5

2014-06-05

"could'nt believe the fast dilivery"


Verified
5/5

2014-06-02

"They had the part I needed at the best price. They shipped it promptly after I placed the order. They were great to deal with. "


Verified
5/5

2014-06-01

"Fast shipping, exactly what I ordered."


Verified
5/5

2014-05-31

"Great price , quick delivery, super selection. When I called customer service for additional info. the staff was very helpful in selecting the right muffler &pipe for the motor I purchased and sent it right out to me and came just as quick as the first package. I would certainly purchase from Equipatron again."