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Verified
1/5

2006-03-18

"I purchased an "Envision" brand Computer Monitor from a retail store. The product was
advertised with an $80.00 rebate.

The simplest way of structuring the rebate form would have been a single $80.00 rebate form. However, Envision structured the rebate into two
$40.00 rebate forms rather than a single $80.00 form. This becomes important later.

Regardless, I followed all rebate submission instructions precisely and sent both forms and all UPC symbols together in the same submission.

After approximately 30 emails, Envision has paid $40.00 of the $80.00 rebate, but refuses to pay the other $40.00. The stated reason for not paying the remaining $40.00 was that only one check would be sent per address, and that the maximum amount per address was $40.00.

Envision appears to have intentionally deceptively structured the $80.00 rebate into two $40.00 portions for the purpose paying only half of the $80.00 rebate.

Like most of us, I don't have the time to make companies honor their rebates. I did it this time only because of the principles involved. In the future, I will not buy products with mail-in rebates as they are too likely to be scams.

My advice to others would be to avoid products with mail-in rebates, especially Envision, which has a reputation for not paying them (search the web, they have numerous complaints).



"

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Verified
2/5

2006-02-24

"Envision Monitor- Good. Tech support NOT!
Nice LCD monitor (3d Envision), but tech support did not respond to my XP installation problem emails.
Searched web, and discovered you cannot adjust resolution & refresh rate until AFTER Windows Update (XP reinstall) is completed.
"

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